Flushing Mac and PC Repair Services Reviews Summary

Customer Service

Pros:

• "Professional, reasonable price, honest business and superb customer service."
• "The communication back and forth was great, the personal attention was appreciated."
• "Great customer service. Workers are really helpful and knowledgeable."
• "David even provides immediate feedback via text as he diagnoses and fixes the problem with full transparency assuaging customers that their devices are taken care of."
• "David is very professional, polite, and communicates quickly through text and phone!"
• "Very friendly customer service and great communication."
• "David helped out a lot and he kept me updated on the situation regularly and was straight forward with what the problems were."

Cons:

• "Did not deliver as promised, tried to overcharge on a part."
• "Noticed inconsistencies in pricing between different store workers."
• "Lied to me that the part I then personally brought in was broken."
• "You claim to be upfront but if you didn’t want to fix it for what I was gonna pay, then just say you won’t."

Pricing

Pros:

• "They fixed it at a good price."
• "The pricing was clearly stated before the work -- didn't get a surprise surcharge afterwards."
• "They fixed all the parts for me at a cheap price."
• "I paid less a lot less than apple would have charged."
• "Price .... very reasonable."
• "The price was reasonable and his work comes with 90 days warranty but honestly, I don't think I'm going to have to use it since the computer runs faster than before!"
• "The cost is amazingly cheap and so I pay much more because the service I get is worth it."

Cons:

• "The only thing is a little bit tricky to find the place (in a basement by the gas station)."
• "Just be aware that this place is CASH ONLY."

Repair Quality and Speed

Pros:

• "They did a great job fixing my laptop and did it in around 3 HOURS!"
• "The mini PC that David built for me has been running flawlessly."
• "He knows everything about these older and aging PCs."
• "David fixed mine for a very fair price and had it fixed in 3 days!!"
• "David fixed the laptop very quickly."
• "Repair was done over a couple of days and he was very communicative."
• "The computer was fixed that same day."

Cons:

• "After 2 days they said they can’t fix it."

Professionalism and Honesty

Pros:

• "I would recommend him to anyone that needs their hardware for PC or MAC fixed."
• "Its like having a reliable trust-worthy mechanic."
• "I was very surprised (in a good way) by how honest they are!"
• "Very honest and honorable business ethic."
• "They gave me honest opinions and explain why I am better off not to waste money to fix my laptop."
• "You will not find a more honest and fair computer repair shop."
• "What encouraged me most was honesty. Honesty and transparency truly goes a long way with me - Thank you David."

Cons:

• "It was likely he didn’t know that the keyboard was not even supposed to be directly attached to the motherboard."