"Moreover, the staff here is friendly and understanding."
"These people seem to know what they are doing."
"The place is fully staffed and it shows in the high quality service I receive here."
"Good staff especially in the mornings."
"Employee are nice and they have a great working manager."
"she was amazing...I wish that everyone there was as quick and efficient as her...great work ethics...my hat goes off to her...God bless her....it was a great experience."
Cons:
"This particular location takes FOREVER to prepare “fast food”...items missing or incorrect items."
"The management is really poor because they have horrible communication with each other."
"Worst service lol this past week I went twice and both times the forgot my drinks I had to remind them."
"This place has horrible services."
"Staff is very impatient, they throw the food in the bags, they are very very slow."
"Honestly? The service is really slow."
"The staff don't take their position serious enough."
Cleanliness
Pros:
"I walked around a few times and just about every stall had fresh looking food and friendly people."
"A great McDonald's location ever since the renovations."
"Nice and tidy fast food restaurant. Food is good and tasty like it should be."
"Place is mostly crowded, surprisingly decently clean."
"It is clean, well lit and has a variety of food offerings."
"Does feature six self-service kiosks and two floors of seating space, generally clean but crowded."
"It is a well maintained McDonald's, they are constantly cleaning and the upstairs is clean as well."
Cons:
"Don't understand why they aren't kicking out the people who are just sitting there taking up space."
"You can never get a seat because there are homeless people sleeping in the dining area."
"Dirty, long lines, slow employees that forget the details of your order and don't put the condiments in your bag."
"The fries were cold, extremely disappointed."
"I sat down for like an hour eating my food in dirty upstairs environment."
"Not dirty but not super clean. Was sitting down, a cockroach pulled up on the wall next to me."
"Crowded McDonald's right in the heart of Main Street. Tables could use a good cleaning."
Customer Experience
Pros:
"It's quite the rowdy place for teens and children alike due to its great location."
"The burgers, the nuggets, the fries, & chocolate fudge sundae are what you would expect from a fast food restaurant."
"Kiosks allow you to order without waiting in line which is convenient."
"It's the spot where you can comfortably enjoy your coffee and use their Wi-Fi without anyone bothering you."
"I love this McDonald's, been going to it for years now."
"Place is pretty crowded at times but the food does taste better than others."
"Quick to grab food to go."
Cons:
"Only thing I don’t like is every time I get an apple pie, it’s cold."
"Last time I was there no available seats downstairs and a worker put a sign in front of the staircase so nobody could eat upstairs."
"The only issue is that the drinks and the fries did take an additional ten minutes to prepare for us."
"Service is a bit slow, especially on weekdays due to high school kids and parents with their kids."
"Breakfast here sometimes comes a little too green and always made me feel sick afterwards."
"Manager Marisala is very rude to customers and her staff members."
"Very bad. This is the second time they gave the wrong product."