"Wouldn't trust my car especially a Subaru for that matter anywhere else."
"These techs know Subarus inside and out hands down."
"I would 100% recommend prime to anyone that asks."
"I would highly recommend looking into Prime if your thinking about getting any work done to your car."
"They always have timely responses, provide in-depth knowledge, and great customer service."
"I highly recommend them for your Subaru parts and tuning needs."
"I will confidently continue to bring my WRX to Prime Motoring when I need any professional work done with no worries and piece of mind."
Cons:
"Decent People, but no technical skills at all. Tune was completely off, clutch installed wrong twice, had to get another shop to fix it."
"Worst customer service I've ever experienced,after I got a partial refund and was told not to come back."
"This is a professional high performance car tuning company most of the cars are fitted with illegal after market exhaust system and high octane fuel a 1/4 block from 6mt and upborne children this company has got multiple complaints and summonses from the Wallington police and fire department."
"Car stalled out, hestated, etc. Would not recommend."
"DO NOT GO HERE THEY RUIN YOUR CAR AND TAKE YOUR MONEY."
"I just had a horrible experience at Prime Motoring, I gave them a call about installing my rear sway bars and shifter rear and front bushings and to check out my front sways as the nut fell off, they first told me a price and then when i got there it was different than what they had told me."
"Phil a so called customer service representative refused even the possibility that the shop messed up, instead he escalated the situation with lie after lie."
Customer Service
Pros:
"Genuinely an awesome performance shop."
"This is by far the best professional shop I ever been to."
"I'm very grateful that they're so accommodating and would definitely go back."
"I was beyond grateful for him to give me some advice over the phone without pushing for me to spend more money, having my car towed in and having a bunch of tests run."
"They stayed in constant communication throughout the process, explaining the potentialities, their process, the outcomes, and quelling my concerns."
"They even washed my car for me before I picked it up!"
"Every employee there is very out going & love the jobs they do."
Cons:
"When I arrived at the shop Naved who I was dealing with when I first dropped off the car never came out to talk to me and when he did come out he didnt even make eye contact with me."
"However I was stressed out because I did need to go bring the car back twice for the same issue."
"Phil a so called customer service representative refused even the possibility that the shop messed up, instead he escalated the situation with lie after lie."
Quality of Work
Pros:
"The power is consistent and available, the idle is steadier, the AF learning drops causing stutter are gone, the entire thing just feels solid with the engine seemingly doing less work to perform better."
"They fixed my problem and my Forester is working great."
"They know the safest and reliable ways to add performance to any Subaru, and are very skillful in building powerful engine builds."
"Junior made my car a totally different and better car."
"I will always highly recommended Prime Motoring so long as Subaru keeps making cars."
"Their customer service was top notch and second to none."
"I have had work and been tuned here multiple times. Friendly atmosphere, fair pricing, very knowledgeable to all of my questions and quick work."
Cons:
"The car had a terrible rev hang from the tune."
"I spent over 14 grand at this shop, but when they changed my oil.pan and other things the car started leaking oil."
"Car stalled out, hestated, etc. Would not recommend."
"My experience at prime motoring was a absolute NIGHTMARE."