R.W. Tire Reviews Summary

Category: Auto repair shop

Address: 919 US-206, Bordentown, NJ 08505, USA

Phone: +16092981011

Rating: 4.8
based on 138 reviews.

Service Quality

Pros:

  • "Great service, very fair prices. It is why they are so very busy."
  • "I came within the next couple of hours and he made it easy breezy."
  • "They checked it out and had an estimate to me within 45 minutes."
  • "I reached out to Ryan 1st thing this morning to see if he had my tire size and on a Sunday. Immediately he hit me back up to confirm that he did and he would be there."
  • "Really enjoyed the quality and speed of service."
  • "They are efficient, courteous and very knowledgeable. Also, I find very inexpensive compared to other places."
  • "Every customer can expect honest, and courteous service done in a highly professional manner."

Cons:

  • "Very unprofessional! I called a day ahead of time to make an appointment... When I arrived my tires were unavailable."
  • "Came here for wheel alignment and balancing... car still pulling to the left and shaking like crazy... after almost a month this is unacceptable."
  • "Asked to have my wheels installed by hand to factory specification, however I noticed the technician using an impact gun to install my rims."
  • "The business has changed immensely, and I will never go back again!"
  • "Stay away from this place. Business is not the same anymore!"
  • "This place went down the hill. Had new set of tires put on and started to wobble after it was done."
  • "These guys made us drive from the Valley Forge area to inspect 4 tires that we purchased from them a few years back... These guys are total scammers. Beware of them."

Customer Experience

Pros:

  • "They give you lots of options on affordability and dependability."
  • "They just fixed my Mercedes-Benz front end when I couldn't find a mechanic in about 20 mile radius of Delran to look at it let alone work on it."
  • "There's even an ice cream shop next door if you want something to eat while you're waiting."
  • "Great place to do business, I'm here working, my work truck needed tires they got me right in on a rain day."
  • "If you choose elsewhere you'll regret it. R.W. Tire is an honest, family owned business I've used for over 30 years."
  • "They are absolutely wonderful and trust worthy, this business is awesome."
  • "ALL THE STAFF I spoke with was so nice and professional!"

Cons:

  • "They had good prices, but their ignorance is out weighing that now."
  • "I spoke with the owner, Jim and was told his Mechanic said 'it was like that before I got in it'...BS."
  • "I have had problems with this place in the past with auto repair and thought that I would give them a second chance."
  • "I’d give it a zero if I could. This place took care of me well in the past that was about seven years ago."

Value for Money

Pros:

  • "No better place to buy tires. Great prices."
  • "Friendly staff, great prices, and quality work."
  • "Their honest up front but not inexpensive, but like anything in this world you get what you pay for."
  • "I highly recommend R.W. Tire. They are honest and do quality work at very fair prices."
  • "Great prices, even cheaper if you buy them at the Englishtown swapmeet and get them at the shop."
  • "The prices are the best you can get in the whole area."
  • "I am a customer from here on out. Excellent customer service, quick, efficient and affordable."

Cons:

  • "They could have told me I needed a new tire and I would have went for it. They were able to Repair the flat for $35. In and out fast."

Trust and Honesty

Pros:

  • "This is the place you go when your dealership tells you there is something wrong with your car. RW will always be honest and will never try to take your money for no reason."
  • "They will not sell you what you don't need! They are top notch."
  • "Overall a consistent professional shop that always comes highly recommend locally."
  • "They are trustworthy and will always give you a straight answer."
  • "You're not being taken advantage of with recommendations and assessments given at R&W."
  • "The folks here are pleasant, helpful and above all honest."
  • "They are THE BEST tie company in central jersey. Reasonable, honest, and so helpful."

Cons:

  • "I have been dealing with them for years and Brian is a first class guy at the front desk."

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