"Joe and his team are true professionals, who care about their customers."
"Joe and his crew took great care of us."
"Joe and his staff are wonderful!! You don’t experience business owners anymore who go the extra mile for their customers and Joe sure did!"
"The customer service is amazing, they obviously care a lot about the people they do repairs for."
"Everyone there is very nice."
"Katie was beyond helpful and very professional in answering all of my questions and made it seem less."
"Mullaney’s service advisors are courteous and professional."
Cons:
"When I called and asked if they could install 2 rear tires, everything seemed fine... When I got there, the owner or manager said they only install their own tires and refused service... and he had a real attitude about it too."
"He lies and manipulates your time."
"This incident highlighted the incompetence of their supposed 'technician,' who seemed clueless about electric cars."
"I discovered that they give me the round number because they wouldn't disclose the cost of the parts needed for my vehicle."
"DO NOT believe positive reviews the owner is rude and lies. DO NOT GO HERE."
"Very disappointed and ended up cancelling the labor work in this place. I do not recommend this place to no one."
"Run do not walk away!! While AJ (who works there) is always very nice and helpful, the owner Joe has been nothing but nasty and arrogant to me and has robbed me repeatedly."
Quality of Work
Pros:
"Thanks to the expertise of Joe and all the mechanics at Mullaney my car feel like brand new again!!"
"Hallelujah! Mullaney’s fixed the soft brake pedal in my Ford Focus I recently purchased that two other shops and myself couldn’t fix."
"Replaced two tires and Two cracked wheels, Completed the job No problems, done perfectly."
"They have diagnosed & fixed problem of my bmw 528xi which dealer wasn’t sure on how to fix."
"The job never disappoints either. Definitely 5 stars."
"Joe and his team took their time and evaluated the situation and came up with the proper fix."
"They repaired issue and problem solved."
Cons:
"Made an appointment for specific time slot online, then at time of appt was told I can't wait and need to drop the car off and give them the majority of the day to complete the service."
"I once dropped my car off for 2 days, rented a car so I could get to work... showed up 2 days later to find out it was never looked at."
"brought my car in may 14th for oil change and a alignment and asked for a check over because i recently purchased the car... let me car sit there for months with nothing being done and finally says i have to pass on working on your car."
"Incidents range from $100 air filters that were charged and never changed, $80 windshield wipers changed without my permission when they were already brand new and it was not necessary, brand new tires that lasted for only 24K miles because they were never properly balanced and aligned upon installation even though I was charged for it."
"However, the owner claiming an extensive review was performed, I’d have to disagree with."
"I was told I’d have to leave my car again for the day if I wanted answers regarding the check engine light."
"This place is super shady owner lied to me about work he did on my car."
Value
Pros:
"I definitely did not need a new 14,000.00 engine. My bill was under 1,000.00."
"Always quality work and a fair price."
"Mullaney tires is the best auto shop in and around this area prices are very good."
"The prices were incredibly reasonable and the staff went above and beyond with professional customer service."
"What would have costed me almost 600 to get it fixed at pep boys was only 150 or so."
"TODAY they saved me almost $500.00...I've been going to MULLANEY for years & wouldn't TRUST anyone else!!"
"Just honest straight forward assessment of the repairs/work and an honest and fair price."
Cons:
"Overpriced compared to every other place I have gone."
"The price was nearly twice of what you'd pay in a regular tire shop."
"It was also more money than I would normally pay but I don’t know enough about cars to argue whether pricing is fair."
"Went for a car inspection. Perfectly nice and got the job done, however, they did not inform me that the car inspection would cost me $79.95."