Meineke Car Care Center Reviews Summary

Category: Auto repair shop

Address: 130 Rahway Ave, Elizabeth, NJ 07202, USA

Phone: +19083168579

Rating: 4.0
based on 111 reviews.

Customer Service

Pros:

  • "The team are very professional, showing me brake concerns, and not overcharging for service."
  • "Chris in the front desk and in charge of the place makes and excellent job! Super friendly and professional."
  • "Remarkable communication."
  • "The gentleman by the service desk was extremely nice and explained everything clearly."
  • "Ron and his staff took the time to explain anything I didn't understand and were willing to work with me on certain issues I had with the car."
  • "The staff is always cordial."
  • "Ronald the current manager is honest, knowledgeable, and passionate about car repair and maintenance."

Cons:

  • "I did not like the fact that they did not honor their own Groupon."
  • "Appointment time not kept by business, the job done was not done right, car kept for 8 hrs on what would have been 3 hrs top."
  • "The company has poor communication skills and will tell you anything just work on your vehicle."
  • "Made an appointment for an oil change weeks ago. I show on time for my appointment and the place is closed, I waited over 25 mins and nothing... huge waste of time."
  • "WARNING WARNING WARNING. DON'T GIVE THIS STORE YOUR CREDIT INFORMATION."
  • "This place has the worst customer service I would never recommend them to anyone!!"
  • "Employee claims they do not take appointments."

Pricing and Honesty

Pros:

  • "Totally fear estimated and final price."
  • "Mineke were able to fix my car at minimal cost, I'm very thankful for your help in getting my car running smoothly again."
  • "The service prices were very reasonable. They diagnosed the problem immediately and fixed it in a timely manner."
  • "He quoted what I felt like was a reasonable price for the repair and when I returned to pick the car up he told me he was able to save me even more money by fixing one of the parts instead of replacing it."
  • "When I brought it to this Meineke the manager said I did not need all that stuff and he did only the necessary repairs and out the door I paid 200 bucks."
  • "Someone asks me $1880.00 to fix it😳, by chance I google that place and get there, the guy fix it for me for $80πŸ€“ and now I have my inspection done."
  • "Very reasonable prices. Highly recommend!"

Cons:

  • "They wanted $2800 (rip off lol)."
  • "The mechanic only change 15 inches of the pipe and left 10 inches rusty pipe and charge $300 and now the rusty he was supposed to change is now leaking bad."
  • "$65. just to check what's wrong with your car, 3 items to replace, $645. just for one of them."
  • "They broke my TPMS while changing my tires and wanted me to pay full price for the tire change while they paid nothing for the damages."
  • "When they finished the replacement, they asked me to pay a higher price than agreed upon at the beginning."
  • "The Groupon called for a conventional oil change and they would not honor it stating they don’t offer conventional oil changes only 'regular' or synthetic ones."
  • "I brought my Chevy truck in for a flowmast muffler and dual exhaust. $475 for less then 2 years and flat out lied about it being a flow master muffler !!"

Quality of Work

Pros:

  • "They made sure before I left they check everything that can possibly be wrong with my car."
  • "They DID do the replacement properly."
  • "A great experience and thought everyone else should know.. Quick and efficient diagnosis of the issue and they fixed it in no time."
  • "I've been going to meineke for years and they never fail me..."
  • "Shout out to Chris for doing a great job fixing my 2011 Sonata."
  • "The work was done quickly and perfectly and the quote matched the total."
  • "The repairs that was done on my car was good as what you expected going to Meineke shop the work was professional done."

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