Meineke Car Care Center Reviews Summary

Category: Auto repair shop New York

Address: 8914 Church Ave, Brooklyn, NY 11236, USA

Phone: +16465619481

Rating: 4.2
based on 128 reviews.

Customer Service

Pros:

  • "Chaya - great job at meineke, very informative on my car issues, great attitude and makes great suggestions for your car."
  • "They're very professional. They make fully aware on what's going with my vehicle and my next steps."
  • "Bryant was very helpful, friendly and business minded."
  • "The personnel is professional and courteous."
  • "The staff were funny and also able to inform me clearly if I needed to complete other things."
  • "Went for a vehicle inspection and the guy at the desk was super friendly! I walked to get some groceries thinking it would take long but these guys had my vehicle in and out in less than hour."
  • "The entire staff is knowledgeable, professional and very capable."

Cons:

  • "They don’t honor appointments made on line."
  • "Manager have nasty attitude, very bad customer services."
  • "No business etiquette."
  • "The manager Brian was very nasty from the start."
  • "I EXTREMELY DO NOT RECOMMEND females go to the Meineke located on Remsen and Church."
  • "Customer service was the worst I've ever seen."
  • "Very unprofessional and disrespectful!"

Pricing and Charges

Pros:

  • "They honored the $10 coupon I found online also."
  • "I highly recommend them."
  • "The service is always great. But the prices for some of the work are sometimes pricey, but it’s business, and I understand."

Cons:

  • "I was given the most expensive battery almost 300.00 and and 250 for an alternater."
  • "Left my car there for an inspection, got a call 20 minutes later saying that I need to replace a bunch of things and that it would cost $982."
  • "The oil change service is good but a little pricey."
  • "The labor rate is way too high at $118 an hour."
  • "They charge me $435.00 for replacing only the breaks I was surprised by the price."
  • "I went for a simple oil change they have an poster on the wall that says 69.95 full synthetic somehow I ended up paying 123.00."
  • "Then I was told that a simple tune up would be over $560 on top of fixing the flat I got while sitting there waiting for them to open."

Professionalism and Expertise

Pros:

  • "Since I don't have a mig welder myself, I needed a new replacement flex pipe installed, easy enough for $200 labor, but what I really appreciate was their precision to detail."
  • "Mike was very knowledgeable about diagnosing the problem and quickly addressed the issue."
  • "Skilled workers who can breeze through maintenance with precision."
  • "The technicians made me aware of issues with my car and made certain that my ride was fully serviced."
  • "I have always had an amazing experience when coming to Meineke from Chaya."
  • "I appreciate the professionalism of the front desk and the expertise of the servicemen working on the cars as well."
  • "Amazing workers tremendous job on my car for under grand."

Cons:

  • "The weld job was very amateur."
  • "He cut my flex pipe in half it was a straight cut I was furious."
  • "The fat white lady with blue hair was too busy trying to go to lunch rather than listen to my concerns."
  • "I bought my car to the on Remsen Av there was a worker with glasses and the way he worked on my car was like he didn’t know what he was doing."
  • "These people are crooks. If you do get your car serviced make sure you stay until they are finished with your car and make sure you check the part they claim they order for your car."
  • "The work performed on my vehicle was substandard."
  • "I brought my car in to get a complete tune-up... and the vehicle now wouldn't start."

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