"The bagels were really good, crispy outside soft inside with a lot of topping."
"They’re a little pricey, but they were some of the most legit bagels I’ve had locally."
"Very good bagels made fresh daily, great employees, and a clean atmosphere."
"The bagels are AWESOME!"
"Bagels are bigger than most places."
"Wonderful bagels made fresh with many options."
"Bagels were fresh flavorful, soft on the inside and toasty on the outside."
Cons:
"The bagels were good, but not the best I've had."
"But the 3 stars come when I ordered one bagel with cream cheese as I got in my car the bagel was way over cooked was actually hard to even bite."
"The bagels are a little on the smaller side, a little dry and some were over done."
"Bagels are just meh. Under baked in my opinion."
"The main issue was that both bagel types were overcooked on the outside."
"The last one I had was so crusty and hard it had no taste other than of stale bread."
"The inside of the bagel was basically all air."
Service
Pros:
"They started the online order system this week. Outstanding!!"
"Amanda was at the counter taking orders with a big smile and great hospitality."
"Ordering ahead is the way to go (if you can get through by phone)."
"What a great place! They were packed and the employees were pleasant and not flustered at all!"
"The staff was friendly to me and everyone that came in."
"The staff are always professional and friendly."
"All the employees are always so kind and accommodating."
Cons:
"First time I went they lost my ticket and had me waiting over half an hour watching many customers after me leave before me."
"Food quality is great. 3 stars because one of the employees threw a fit and made a scene because she didn't get my order correct."
"I ordered three bagels and went home to find that my order was completely wrong."
"I wish I could give them 5 stars but I can't when they don't get a simple order correct."
"Even when you call an order in ahead of time you still end up waiting in line with people ordering at the counter."
"After waiting 10 minutes, watching most of the staff trip over each other, some staff literally staring at everyone waiting and the other patrons continue to get more frustrated with all of this."
"Lots of people behind the counter... I was just hoping I had gotten everything we ordered."
Pricing
Pros:
"Priced well."
"You may pay a little more here, but you definitely get your money's worth."
"Pricing was really reasonable."
"Service was good, employees were nice, prices are fair."
"Great bagels and reasonable prices."
"They are gigantic and extremely reasonably priced."
"At first I thought my food was a little pricey when I ordered."