Bagel Point Reviews Summary

Bagel Quality

Pros:

• "The bagel is very onion-y goodness in bagel form with a firm crust and chewy inside."
• "Every single bagel was really fresh! It was crisp on the outside and fluffy and airy in the middle."
• "The bagels are exceptional."
• "Get a coconut bagel 🥯 toasted 🥥 with butter 🧈. It will change your life."
• "By far the best bagel in Greenpoint."
• "Such a tasty and authentic NY style bagel."
• "It was one of the best bagels I have ever had. The taste of the dough was ridiculously good."

Cons:

• "The bagels and bagel sandwiches are 'ok'."
• "Even then, the bagel was really chewy, I wondered if it was fully cooked."
• "The cragle was a little disappointing."
• "Received a bagel that tasted like it has been sitting out for days with no cream cheese."
• "Overall the bagels were just okay; a little tough in my opinion."
• "Their bagles are light and not dense, kinda like regular bread, potato knishes are always unbaked."
• "The bagel itself is just ok— nothing to write home about."

Service

Pros:

• "The guys on the grill do a phenomenal job (Tee Suko and Gio)."
• "Super friendly staff as well, most recently Chevy went above/beyond to help me with an order I messed up."
• "Erick is great. He txt me early to let me know about our breakfast. Very polite and educated."
• "Edwin is WONDERFUL dedicated and committed."
• "The staff is friendly and welcoming."
• "The employees here work super hard and I respect that!"
• "Friendly people and super efficient service."

Cons:

• "The cashier left out a few items and came across slightly impatient."
• "Coffee orders always missing milk."
• "Took way too long for two bagels... We waited over 25 minutes for two bagels."
• "Ordered my food for pickup... I had to wait inside additional 15 minutes."
• "They’ve messed up my orders before, given my food to a different customer who ordered after I did."
• "Was handed the wrong order initially, walked home and didn’t realize until I was settled and ready to eat."
• "Every time I order online (via their app), the order is wrong."

Pricing and Ordering System

Pros:

• "Their lox options are reasonably priced by NYC standards and all the meat is certified halal."
• "They have an awesome kiosk/self-service system (although you can still order the old-school way with cash)."
• "I can’t believe how clean and organized this place is."
• "The prices here are pretty cheap for a lox bagel, my favorite place is easily twice as much."

Cons:

• "their app charges you about a dollar more per item!"
• "It’s a pretty pricy place so you can understand the frustration when Doordash only refunds u the price of the cheese (4usd)."
• "They automatically add the tip to your order in hopes that you won’t notice the money being stolen from your account."
• "The kiosk charges you a hidden $1.75 fee per order that you can only see after you place the order!"
• "Bagels always take forever….and why does the app add a dollar to the price of every item?"
• "But today I was charged an extra $5 on top of an already $5 bagel to add avocado."
• "They added order kiosks so they don’t need to pay someone to take orders, yet somehow my lox bagel still cost me $18+ (not including tip)."