Forest Hills Bagels Reviews Summary

Bagel Quality

Pros:

• "The bagels are always the perfect texture - just the perfect balance of plump, chewy, and tenderness."
• "Their bagels are amazing. By far the best."
• "Their bagels are always on point - delicious, large, chewy, great texture and flavor."
• "It’s the platonic ideal of an everything bagel: chewy without being dense; warm, salty, and flavorful; with a luxurious craggy crumb that captures spread gloriously."
• "The bagels in this neighborhood are a must-have, always freshly made."
• "Definitely the best bagels in the neighborhood, properly done."
• "The bagels are always soft and fresh, the sandwiches are super tasty as well as the wraps and their salads are very filling."

Cons:

• "The bagels was not all that fresh."
• "Strange but the last couple of weeks all their bagels have a mildew taste."
• "Pumpernickel bagel is disappointing. Slightly bitter taste, overly dense texture a bit like the wrong sort of german rye."
• "First time I came to this bagel shop I got a bagel that was cold."
• "Bagel was fresh but cream cheese had human hairs in it."
• "The French toast was horrible. It was cold and tasted of frost bite."
• "I wouldn’t send a homeless man to eat at this store."

Customer Service

Pros:

• "Best bagel shop in queens with the friendliest staff."
• "The staff here care and treat customers right."
• "Amazing staff and fast service!"
• "Service is excellent and staff is very friendly and helpful."
• "Customer service can’t be matched such sweethearts."
• "Everyone is always friendly and welcoming."
• "The staff are very friendly and accommodating."

Cons:

• "Stay away from this place, they don't deserve your money!"
• "Nasty rude people! Never ever in my life will I order from this bagel shop ever again."
• "The cashier was rushing me to order as well as pay."
• "The manager was extremely rude and refused to provide the credit that was offered to me the day before."
• "Staff behind the counter r rude they make fun of the elderly patrons in Spanish."
• "Person who answered the phones was completely dismissive."
• "Forcing me to wear a mask meanwhile they where all unmask."

Pricing and Value

Pros:

• "They have bagels from the day before that they sell at a discounted rate and they're pretty good if you toast them."
• "Prices are very reasonable as well."
• "They have a big variety of cream cheese and you can basically add everything you want on your bagel. Price is also pretty decent."
• "If you purchase a dozen to take home, you get 15 for the price of 12."
• "The portion was amazingly great with reasonable price."
• "Lunch specials are 8 dollars and change."
• "Prices are fair, and Yelp delivery is excellent!"

Cons:

• "Overcharged 3x in 4 trips."
• "18 dollars for a lox and cream cheese bagel with 2 paper thin pieces of lox and a thin layer of cream cheese."
• "A bit too pricey for BAGELS."
• "A plain bagel can cost you upwards of $4."
• "Laughable amount of bacon, I get a better deal near my office in midtown!"
• "7 dollars for a small orange juice should be criminal as well."
• "Never spent so much money in a Bagel store."

Order Accuracy and Delivery

Pros:

• "Always busy but they move very quick."
• "No matter how busy they are or how big your order is they will get you in and out in a very efficient way."
• "They are super fast the line can be out the door but you will be out he store In less then five minutes."
• "Because the food is so good the place is usually crowded BUT they've devised such an efficient well organized food service operation that you're in out of the store in a matter of minutes!!!"
• "Don’t let the line scare you. It’s there for a reason (food and service) and they are so efficient the line goes down in seconds."
• "The service was quick."
• "Fast service, great bagel selection."

Cons:

• "Ordered delivery through seamless. Terrible experience. Order came hours late but they marked it as delivered."
• "The food definitely should not have taken over an hour to come to my house."
• "Late on their delivery, even lied about the driver picking the food up."
• "Every delivery order is either missing something, or they replace something without notifying you (no less seeking your authorization), or the food arrives 45 minutes later than *they* said it would."
• "Ordered via Uber eats. Waited over an hour for my food to deliver."
• "Horrible delivery. Ordered a ham and cheese omelet with a bagel... home fries were on the side and the bagel was missing also no ham inside."
• "Ordered delivery from here yesterday and was horrified at finding a bug in my soup."