"The doctors are brilliant, the staff is warm, knowledgeable, accommodating and responsive."
"The staff at Worth Street Veterinary is incredibly professional kind and caring."
"Also, they are incredibly organized and the front of the house staff are just…chefs kiss SO KIND."
"The genuine compassion that they demonstrated is unlike any veterinary team I've seen - it is clear they love what they do."
"They walked me through the tests and were so kind throughout dealing with my anxiety over the ordeal."
"Dr. DiPolo was knowledgable, friendly and patient - he took time to introduce himself to my dog."
"The entire staff is so communicative and my questions are always answered thoroughly."
Cons:
"I’m still looking for the perfect wonderful vet care in NYC if anyone has any recommendations."
"It’s really nothing malicious on their part, but there is a very clear lack of attention to detail and personalized care and heart that I expect from my vet."
"After two to three years, there was never, never a diagnosis."
"I was promised a call by one of the vets to figure out a potential treatment plan for my pup, but that call never happened."
"They’re all nice but I don’t think I’ll use them going forward. The overcharge for EVERYTHING."
"Many small but significant negative interactions really put me off this vet."
"The inattentiveness and spotty communication at this practice will cost extra."
Facilities
Pros:
"The office is absolutely PRISTINE, spacious, and the staff is friendly and very knowledgeable."
"Worth Street office and rooms are clean and comfortable."
"The facility is beautiful and clean."
"The office and check up room: is clean, modern and really welcoming."
"The facility also is bright, clean and welcoming."
"The office itself is very clean but also warm and inviting."
"The office is spotless."
Cons:
"Finding the location was a little rough as the sign says first floor but then they're in the basement."
"Nice staff, but the facilities are a bit in a dungeon and incredibly warm inside during the winter."
"A technician actually complained in the waiting room about how many people have new puppies since COVID..."
"I am continually amazed by the exceptional service we receive here (and always seem to spend less than we expect to!)"
"They are so reasonably priced (esp for their quality of care), and I so appreciate that they didn’t nickel and dime me like other vets have."
"Although their prices are on the higher end I always feel like I get a value."
"Prices are pretty much the same as any other practice but they’re so much more honorable and upfront about their costs and will discuss treatment plans that work for your budget."
"With regards to pricing, run of the mill services are on par with other vets in the city but the dental cleaning was less than half of our current vet."
Cons:
"It is just expensive for regular people like me who is just a public teacher 😩"
"However, it is a bit expensive for me now."
"This place is a little pricey, but you get what you pay for."
"It is true, the bills are very high."
"The prices at Worth St are far from the cheapest in Manhattan."
"I am upset beyond belief, as what would have been a $479 visit became a $734 visit without my consent."
"More interested in pumping you for cash than caring for your pet."