Commack Veterinary Center Reviews Summary

Staff and Service Quality

Pros:

• "The Doctors are informative, knowledgeable & kind."
• "Most wonderful vet office I’ve been to on Long Island! Very friendly staff. All questions were answered to the point!"
• "Dr. Mia Consentino... is warm, welcoming and is never PUSHY about things, like other vets."
• "Both the doctor and tech that we saw were extremely nice. The tech specifically was so attentive to my dog who is on the anxious side."
• "The place is immaculate! The staff is attentive, kind, and friendly."
• "The entire staff is kind, welcoming, and treat us exceptionally."
• "The staff were so gentle and caring about Boris needs."

Cons:

• "Nobody seemed concerned about her well being other than myself."
• "Front desk reception needs to be more professional. On cell phone, not paying full attention to patients."
• "This girl named Nicole comes from the back with an attitude and brushing off that I have questions and am uncomfortable leaving my pet under anesthesia when I’m not getting the information ahead of time and it’s all over the place."
• "The staff is wonderful here they take such great care of animals my only complaint is the receptionist what a snot."

Cost and Pricing

Pros:

• "This establishment charges REASONABLE prices for consultation, unlike other Vet places where they charge upwards $120 for a 2 minute conversation."
• "They are very reasonably priced, adhere to the appointment times and the location is good."
• "Finally, their prices are reasonable. They let you know exactly what the cost will be and always offer treatment options."

Cons:

• "I was never told I would be charged over 100 every time someone looked at the xray."
• "The only thing I don't agree with is the price, which is very high when it comes to paying your bill."
• "These prices are crazy to me. Shouldn’t cost $126 for a booster shot and a fecal test."
• "Too expensive. Too many hidden fees. It cost me over $300 to have her allergies checked."
• "However, I will add, so you do not go in blindly, that their prices are slightly above average for pet care."

Facility and Accessibility

Pros:

• "The new facility is beautiful."
• "The office is extremely professional. Dr. Knopf and Dr. Steinberg are the best!"
• "Their office is very welcoming and easy to get in and out of."
• "A brand new, beautiful and clean clinic."
• "The facility is clean, modern, and well-equipped."

Cons:

• "I was in a time crunch and decided to book an appointment here instead of my normal vet. They tried to corner me into giving them more money."

Professionalism and Care

Pros:

• "Dr. Steinberg and his co workers, Donna & Nicole made a house call."
• "They helped save my dog's life who was extremely Anemic."
• "Dr. Cosentino is wonderful! My dog has lots of allergies and frequent ear infections. She is so patient explaining to us what we should be doing to address his needs."
• "Both of my dogs received excellent care and didn't want them to leave."
• "Dr. Steinberg is such a great doctor and really explains everything in detail."
• "Dr. Steinberg and staff are truly amazing and caring. They are caring, patient, understanding and knowledgeable."
• "Dr. Steinberg takes a personal interest in all the dogs we have had now and in the past."

Cons:

• "Their prescription policy makes it difficult to fill medications unless you purchase from them. They will not send electronic prescriptions to the pharmacy of your choice."
• "None of it added up, but I can tell you for certain we will not be returning to entrust them with the care of our dog."