Animal Paradise Hospital Reviews Summary

Staff Professionalism

Pros:

• "The staff - doctors, vet techs, and front desk - was all very polite and helpful."
• "Everyone here is very professional and helpful especially Dr. Bravo that took care of Mia and did an amazing job."
• "The staff is professional and caring, they followed up the next day to make sure my pet was doing good."
• "Staff is very professional, respectful and took great care of both of our cats."
• "The front desk people as well as the vet assistants are nice and helpful."
• "Dr. Mostafa was very knowledgeable and you can tell he cares about you and your pet answers questions making you feel at ease and is patient with them."
• "The entire staff was also friendly and the facility was extremely clean."

Cons:

• "This place is very unprofessional this vet seriously needs to reconsider either employees or being a vet all together!"
• "This is a horrible place to bring your pets. They are very unprofessional and their assistants don’t know their job and are not trained well."
• "The doctors are good, but the girl at front desk is disrespectful and always try overcharge the bills."
• "The workers there are unprofessionally rude and give such unnecessary attitude!"
• "Very unprofessional place. Stuff is very rude and their knowledge is less then zero."
• "They have an unexperienced and rude groomer, named Adriana, who not only cut our baby in his eye but doesn't say a thing."
• "I will never come back here again !!!"

Quality of Care

Pros:

• "Although no one is there at night with the animals, the staff still takes great care of Jameson."
• "Animal Paradise Hospital is a nurturing and caring facility that provides the best medical service in Bergen County."
• "This veterinary place is wonderful the vets were very professional very thorough in explaining what was wrong with my Molly girl."
• "The doctor personally called me and spoke to me every step of the way to let me know what the issue was and action steps to make it better."
• "The doctor was amazing, informative and made me and my puppy feel so comfortable and safe."
• "The vets are so knowledgeable and figured out after years of my dog suffering from allergies that he has year round allergies."
• "The doctor was very thorough in his explanation of my cats illness as well as a treatment plan."

Cons:

• "We had our dog spayed here, and after a few days the skin on her back started peeling badly."
• "We brought in our dog this morning because last night he was having trouble breathing and coughing a lot... Within two hours, our dog was dead."
• "The hospital failed to follow up after given such as strong medication, after the cat was ill for a week prior to the visit."
• "But when it came to walking in with my dog in respiratory distress the girl at the front (heartless) told me that the Dr was not in yet and that they were booked."
• "I believe this could lead to harm to a pet."
• "THEY WERE UNBELIEVABLY WRONG!!!!! Indeed in fact was my baby sick, she had a tumor!"
• "The bill for expensive for all these treatments, which would be justified, if my cat benefited from the care, instead of the harm."

Cost and Accessibility

Pros:

• "Prices are affordable."
• "They are open every day of the week and they did not require an appointment for clipping the cats nails."
• "They are very open about cost estimates."
• "Prices? Definitely better than some of the other places I've been."
• "Their service was very affordable."
• "Prices are reasonable."
• "The price was actually about half that my old animal hospital would have charged."

Cons:

• "Just have a complaint with their scheduling as I had originally scheduled for a cat grooming and was told that she needed to be seen by the Vet first and to get rabies shot."
• "So it cost me $65 to test him for heartworms when he's on the medication??? Just to find out he's negative!"
• "Not too happy with them, I always feel like they're trying to scam more $ out of me."
• "I feel like it's a scam to get an appointment visit for money."
• "I JUST DID NOT LIKE THE FACT THAT I HAD TO PAY AN EXTRA SIXTY PLUS DOLLARS TO HAVE MY CAT PUT UNDER BECAUSE THE DOCTOR WAS RELUCTANT TO DEAL WITH HIM AWAKE."
• "They only accept cash or card. No checks. They apply a 3.5% card fee."
• "Adding another 3.5% to that is ridiculous!"