Address: 915 County Rd 517 Unit B16, Hackettstown, NJ 07840, USA
Phone: +19088523900
Rating: 4.9
based on 145 reviews.
Staff and Service
Pros:
"Everyone in this office is incredible."
"Dr. Jeanine is amazing."
"The entire process from check in through exam was fast and easy."
"Staff is helpful and courteous."
"The staff is just terrific: intelligent people, helpful and polite."
"Everyone was extremely friendly and professional."
"The staff at Vision Associates of Hackettstown is amazing and personable."
Cons:
"They still don’t want to give me my Rx. that I need, call them couple times, stop by there to pick it up. because they say it’s ready for me. But whenever I got to the office. they don’t want to give it to me still, saying our insurance haven’t pay them."
"The woman who helped me with frames was somewhat rude and then my glasses weren't ready because of some mess up with the lens."
"I will find a new place. It's a shame because I like the eye doctor."
"Absolutely the rudest front of store ever."
"Don't understand why there was a contact fitting fee though when my contact order was the same as I showed them."
"I do not recommend Vision Associates of Hackettstown!!!"
"Just a problem with the billings, they screwed up sending our insurance a wrong birthdate of mine."
Facility and Location
Pros:
"The new office is clean and comfortable with plenty of fashionable products to choose from."
"Lovely clean office."
"The Doctor and staff are great and the office is beautiful, clean and in a great location!"
"Immaculate facilities, very professional and caring staff."
"Extremely clean space, with a modern and fresh decor."
"The facility was super clean (cleaned between each visit to the exam room and glasses stations)."
"The office is beautiful and extremely clean."
Cons:
"They keep the place locked so that people can't just walk in."
Products and Selection
Pros:
"There is no pressure when selecting glasses and the products are done right from the start."
"They have a nice selection of frames and very conveniently located."
"Large selection of frames."
"Additionally, they have an excellent choice of frames."
"The frame selection is enormous and the prices are great."
"There is a wide variety of frames to choose from at reasonable prices."
"Large variety in eyewear selection and great eye to helping clients choose the best looking eyewear for their style preferences and face frame."
Cons:
"I never feel pressure to pay for more than I wanted to buy (when ordering glasses), but I do feel cared for."