Beyond / Hello Scranton (Moosic St) Cannabis Dispensary Reviews Summary

Category: Cannabis store

Address: 1137 Moosic St, Scranton, PA 18505, USA

Phone: +15706188771

Rating: 4.6
based on 158 reviews.

Customer Service

Pros:

  • "Very friendly and helpful staff."
  • "You are greeted by very warm and friendly staff members."
  • "The gentleman Wes, I believe his name is, was very helpful and open to answer any questions I had."
  • "The pharmacist Chris walked me through step by step through the entire process!"
  • "the staff is top notch here. They helped me with everything I needed"
  • "Everyone who works there is so friendly and helpful."
  • "The staff were all very friendly and helpful. As a new patient I had several questions about what product would best be suited to my needs and they were extremely helpful in picking out a perfect combination for my various requirements."

Cons:

  • "This place is awful. It probably only has such great reviews because they offer you discounts for leaving them reviews."
  • "The rudest individual I've met in long time."
  • "Very pushy, and definitely not very good with high anxiety patients or patients like me."
  • "The staff always leaves a bad taste in my mouth."
  • "The people here didn't seem to be very knowledgeable to be honest."
  • "the clerk was beyond intimidating towards me."
  • "Some of the staff is friendly and knowledgeable while others are clearly there for a paycheck."

Product Selection and Quality

Pros:

  • "They carry a wide menu of flower, tinctures, syringes, cartridges, storage containers, and odorless storage bags. very high quality."
  • "They have a large selection of flower to choose from an great promotion deals for first time patients."
  • "Great selection of products and good competitive prices"
  • "They had a more than adequate supply."
  • "Their menu is expansive, and they carry a few different things than other dispensaries in Northeast Pennsylvania."
  • "Love this place great staff great prices excellent and by far my favorite selection of product."
  • "Nice and super chill staff that are extremely knowledgable about each product."

Cons:

  • "Sold me wrong cartridge for the battery I have."
  • "Some of the weed they sell I can get somewhere else for less then half or less then one 3rd of the price."
  • "There had been very bare minimum selection on flower lately if any at all and I'm beginning to think I should look for another dispensary just in case."
  • "Some products are cheaper elsewhere, some more expensive, and I do not qualify for a discount here like the others I have been to."
  • "Their website never reflects their real time stock."
  • "Not only that but the prices are just ridiculous, and the quality is hit or miss."
  • "the prices are high."

Atmosphere and Environment

Pros:

  • "The decor and the building are gorgeous and you will enjoy each visit!"
  • "Relaxing and welcoming atmosphere."
  • "Atmosphere is relaxed yet professional."
  • "The environment from the lobby to the inside of the shop was extremely welcoming and comfortable."
  • "It's a beautiful little store with a warm and welcoming environment."
  • "The atmosphere is like walking into an Apple store— in all the best ways!"
  • "The atmosphere was very casual and welcoming and made me feel comfortable as soon as I walked through the door."

Cons:

  • "Horrible rap music in lobby everytime I arrive. always a wait outside."
  • "I walked into the waiting room and was confronted by a 100 pound plus 'emotional support' dog, which caused me a great deal of stress and anxiety."
  • "6 spots for curbside pickup? Is that 100% necessary? In my opinion, this is excessive in an already over burdened parking lot."
  • "never in my life have I felt uncomfortable in a dispensary."
  • "They are so friendly and helpful and the dispensary has a very nice, very chill aesthetic once inside."
  • "They give you discounts if you leave a good review on leafly."
  • "The staff are very welcoming and inviting."

Business Practices

Pros:

  • "Was quick and smooth even when registering for the first time."
  • "Beyond/Hello medical marijuana dispensary in Scranton...will donate 1$ to charity and give you 1$ off your purchase as long as you bring your BEYOND/HELLO bag in to the dispensary with you."
  • "After your first purchase, the new patient discounts are pretty great too."
  • "They offer tonssss if discounts for reviews, repeat business ect!!!"
  • "Great deals, and products. It's also always a nice surprise when you get a big discount you didn't know was coming from points or bundles."
  • "When I left I was handed a returnable bag which will get me a small discount when I return."
  • "Also, I received a new patient appreciation discount card to add, sweet!!"

Cons:

  • "I would rate in the negative...They physically keep both your ID and patient cards till they give it to someone else who then calls you back."
  • "This place does not deserve a star. You handle PATIENTS. Which requires you to have bedside manner."
  • "Decent dispensary but they made it impossible to write a review for a product."
  • "Will never shop here again. Refused service when I arrived 5 min before closing."
  • "Very inconsistent and suspicious business practices."
  • "The manager running the 'pharmacy' stays locked in the back and refuses to be seen."
  • "Unfortunately I have to write this review for those who are cancer patients supervisor on duty Eugene tall guy with blond hair would not make an exception for me on New Year’s Eve."

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