Obsidian Tattoo and Piercing Parlor Reviews Summary

Staff Professionalism

Pros:

• "She explained everything that she was doing and she showed everything was sterile."
• "He explained everything he was doing and made me feel comfortable."
• "Very informative and sociable staff who are always willing to work with you to give you the best result."
• "He was kind, courteous, professional, and super personable!"
• "She is so knowledgeable and walks you through the whole process."
• "Andy was very helpful and knowledgeable and understanding about our worries."
• "He was very thorough in explaining aftercare for my piercings and very respectful."

Cons:

• "The procedure was prolonged, the piercer seemed incapable in managing the situation and my friend's extreme pain was very difficult to bear; I almost fainted."
• "I do not recommend Dan as he is kinda rude and jerky so always go to Andy for piercings."
• "Dude that's there on Sundays piercing by himself. So so rude. He's arrogant and makes you feel like an inconvenience."
• "however, i came back on Tuesday due to needing both my bars upsized, as the flat backs in my lip were starting to embed... i must note there were a couple things i did not follow with (and i appreciated him informing me of them) but there were other things that i felt he met with a rude attitude."

Cleanliness and Sanitation

Pros:

• "The shop is very clean."
• "The shop is extremely clean and sanitized, plus has great decor."
• "The establishment is super clean."
• "Everything felt super clean and professional as well."
• "Everything was clean."
• "Incredibly clean studio. Sterilized before and after the station."
• "Extremely clean/sanitary."

Cons:

• "The artist redid some tribal stuff on my chest for me and gave me a nasty infection."

Quality of Service

Pros:

• "The piercings were quick and painless!"
• "He did an amazing job it was quick and I didn’t feel any pain."
• "Tasha is an amazing Tattoo artist."
• "Dan did a great job with my nose piercing and my fiancés ear piercing."
• "Fantastic quality jewelry."
• "They use high quality jewelry (implant grade titanium & threadless/internally threaded is a MUST!!)"
• "Very welcoming staff & a clean, cool atmosphere. Piercer Andy Gehris was very efficient & gentle & made sure to give advice for the best care."

Cons:

• "Be weary of going for a walk in tattoo. Spent 300$ on a maybe 4 inch tattoo that needs to get reworked by my regular artist because the line work is shoddy, not straight and fading already."
• "I was told the stone from the earring was not covered. They wanted to charge me 40 for a new earring."

Customer Experience

Pros:

• "The experience was genuinely fabulous."
• "Definitely highly recommending going here and we will definitely be back again soon."
• "Will definitely be going back!"
• "10/10 will come again!"
• "The moment you walk in, you are made welcome."
• "It’s a great atmosphere inside, extremely professional, and great for anyone nervous for their first time!"
• "They made me feel welcomed and calm about the piercing."

Cons:

• "There are so many better tattoo shops out there. Not worth the time or money."
• "I would never recommend this business."