Applebee's Grill + Bar Reviews Summary

Service

Pros:

• "Our waiter was so nice."
• "The manager saw my kid crying and without hesitation came and cheered him up."
• "The bartender Laura may be young, but she has mastered the lost art of Bartending."
• "The manager at this place, that's how a manager should be. She greeted us, she checked on us, and was very presentable."
• "The food came out quickly and correctly."
• "The Bartenders are excellent as well."
• "The employees are a lot nicer and very generous."

Cons:

• "They gave us someone else's order."
• "Our server did her best with bringing the food out but it took forever to get our food!"
• "The waitress didn't write down our order."
• "The server didn't check in and took forever with the check."
• "We where done with our drinks after the appetizers and she never came back to ask if we needed refills."
• "Her attitude was disgusting from the second we sat down."
• "Waited 20 minutes to be waited on for the girl to take the order of the table who sat AFTER we did."

Food Quality

Pros:

• "I love the happy hour after 9:00 PM on weekdays and after 10 pm on weekends."
• "The Triple Cheese Penne Pasta which was perfectly cooked and came with generous portions of flavorful alfredo and chicken making it a highlight of my meal."
• "Food was as always wonderful!"
• "The Western Bacon Burger and it was cooked to PERFECTION!"
• "Best steak & potatoes meal I've enjoyed in a Long time!"
• "The food was delicious & service was ridiculously fast."
• "The food was great."

Cons:

• "Had buffalo wings and all I taste was saturated sour buffalo sauce, was horrible."
• "Mashed potatoes were cold and had an odd taste."
• "The food was not very good and it could be."
• "All of our drinks were watered down."
• "Pasta was cold, my friends and I ordered 3 separate pasta dishes and we all had pasta that was cold."
• "Food was cold so we had to ask to reheat for us."
• "The Mac was so runny and tasteless."

Management

Pros:

• "The manager at this place, that's how a manager should be. She greeted us, she checked on us, and was very presentable."
• "The manager checked on us more than once and even got us refills!"
• "They help the servers and resolve guests concerns immediately."
• "Thanks for making our day memorable."
• "I would definitely visit here again and thank the waiter, host, cleaners and kitchen staff for such great service."
• "Ryan always takes very special care of us when we are there:)."
• "Every time we have a different waitress all of them treat you with respect and kindness."

Cons:

• "Very disappointed place is run down."
• "The waiter took a pic of my credit card and saved it to an e-wallet."
• "The manager came over already in an irritated state."
• "This review is particularly about the rude lady Manager. She is loud, aggressive and does not display any customer courtesy."
• "It's my belief that bad management allows employees to hang out in the kitchen or in the dining room instead of doing their jobs."
• "This place needs to have an overhaul with everything from manager staff."
• "This place is horrible! They have the worst management ever!"

Atmosphere

Pros:

• "Love AB, and this particular location use to be our meeting spot once a month for a long time."
• "Good place, good food, family environment."
• "The restaurant's ambiance was warm and welcoming, creating a comfortable setting for a gathering with friends and family."
• "My friends and myself enjoy going up to the mall and stopping in to eat at Applebee's!"
• "This is a wonderful restaurant."
• "The place is always clean regardless of how many people are in there."
• "Great food, great price."