"Great service. Dropped my things at a table to go to the restroom, and the table was set with a menu and water by the time I got back."
"Fast, friendly service. Really excellent food."
"The service was very kind and friendly."
"Friendly and welcoming staffs."
"Our waitress Zannat was especially wonderful being extremely accommodating and kind."
"The staff is so nice and friendly."
"We were served by Sarah everyday, she was most attentive and prompt everytime, with a smile."
Cons:
"Wasnt that great, the staff were all standing in front of our table, yelling, joking around amongst themselves acting very unprofessional and being obnoxious."
"The staff have some attitude."
"Horrible service. The cashier was extremely rude."
"The food was fine but the service today is a disaster."
"Particularly the young girl at the counter with fake eyelashes this Sunday morning was completely incompetent."
"They struggle a little bit with special requests and the service is slow."
"rudest staff i’ve ever met. she was so rude and crabby."
Food Quality
Pros:
"Simple, tasty food. It's a bakery/sandwich shop with table service."
"One of the best cappuccino I have had here in NYC is in this place."
"Highly recommend the tomato soup. Best I have ever had."
"The breakfast was great and the coffee was excellent."
"Delicious food and good vibe."
"The food was great, coffee great, and the cheapest lunch outside of fast food."
"The food was incredible, the place is very nice, clean, has a good atmosphere and the staff is friendly and attentive."
Cons:
"Meh. The pastry was stale and old."
"The pancakes came and they have been put on the plade without any love."
"However, the bread basket was nothing you would expect from a nice bakery. It was dry and felt old."
"The croissant is super average."
"The plate presentation was horrible. They serve us a spoiled avocado."
"The smashed avocado on toast was very small for the price and the toast was hard as a rock, not great."
"Croissant was dry stale and hard."
Atmosphere
Pros:
"The place have a very unique vibe, and it was very nice just sitting there."
"Such delicious pastries to go with their beautiful interior!"
"Fantastic place, excellent options all day and super amazing staff."
"The place looks really beautiful and my dragon fruit bowl was good."
"This place has a very nice atmosphere and lots of seats and tables."
"The place is very nice, clean, has a good atmosphere."
"Clean, nice interior."
Cons:
"Dirty tables."
"Def not a vibe here."
"The decore was nice?"
"Appalling takeout experience. 25 minute wait for basic menu staples."
"Customer experience was lost due to, No recognition of my existence as I walked into the space."
"Awful experience. Woman at the counter was rude."
"Whether it’s poor management or insane understaffing, I’ve always ended up waiting over 20 minutes to order."
Value
Pros:
"Prices are medium- I think it was totally worth it."
"Definitely recommend to anyone looking for delicious, healthy meal."
"The L size of beverage is really LARGE!!"
"Prices are also fair considering the quality and size if the food."
"Very good organic food - had lunch here and really enjoyed it."
"The food is amazing and the ambiance is top-notch!"
"The breads are delectable, the muffins are huge and coffee pure awesomeness!"
Cons:
"Over priced and terrible service."
"Very overpriced for what they serve - for example, a couple poached eggs and toasts costs you $13+ when you could make that on your own for $2."
"The portions of all the dishes we had were quite small, especially for the price."
"The food is good but small plates."
"Good food, friendly staff, however lacking the cost/benefit. May be expensive for what it is."
"The only downside is that it’s pricy and the staff were pushing us to leave 18% tips or more."
"Beautiful place and great menu but horrific customer service especially from the two Indian look alike waitresses and from the guy waiter with the Ponytail."