City Vineyard Reviews Summary

Customer Service

Pros:

• "The staff could not have been more pleasant to work with. Excellent communication throughout the process."
• "Kirstin went above and beyond when I visited a few weeks ago."
• "The staff was wonderful helping us get set up, finding us tape for our decorations and was very attentive throughout the night."
• "The service was also spectacular - Flor was so nice and accommodating, we were there for a birthday and she was just the best server!"
• "Our server Brian was very friendly and knowledgeable about their wine list."
• "Our server Brian was super attentive, he kept checking on our cocktail to make sure it doesn't get too warm under the sun."
• "Brian B and Ryan are truly exceptional servers."

Cons:

• "The man (maybe a manager) accused us of not having enough money and said that that’s not his problem."
• "REALLY BAD CUSTOMER EXPERIENCE."
• "This was my first & last time dining here. We entered the restaurant & the host did not acknowledge us not even the slightest."
• "We sat for about twenty minutes without a server ever coming to our table."
• "Even though I made reservations it took a long time to get seated."
• "A server was extremely rude to us and ruined our time here."
• "Service was sparse and the drink items we wanted we’re unavailable."

Food Quality

Pros:

• "We ordered a half dozen oysters and the seafood paella, which were both very delicious!"
• "Will definitely come again for the view and the food."
• "Everything we ate was great: Benedict, chicken sandwich, margarita flat bread, Caesar with shrimp."
• "The restaurant's signature burger is a must-try - it's absolutely delicious."
• "Everything was beyond delicious."
• "The food was great, we had an AWESOME waiter, the drinks were flowing."
• "The food and drinks were nice."

Cons:

• "The food has gone along with it."
• "The tuna tartar is disgusting."
• "The pasta had no sauce, the fish was very bland, the burger was more bread than meat."
• "Sadly the food was below par."
• "The pizza was appalling, atrocious, abysmal."
• "Food is hit or miss. Rimini pasta was bland."
• "The food was O.K. Nothing special and I was disappointed in my Kale Caesar Salad."

Ambiance and View

Pros:

• "Place has great views of NJ and Downtown Manhattan."
• "The atmosphere is fanatic outdoor dining, the view during my experience was amazing."
• "The enclosed patio was perfect. You have the waterfront right in front of you."
• "Really fun and beautiful place to hang out in the sun with some wine and bring your visiting friends."
• "Has the most gorgeous view on the second floor where the igloos are."
• "BEAUTIFUL views."
• "Perfect to catch sunsets and views of the city."

Cons:

• "Music is so loud it kills the contemplative mood."
• "Loud, club-like music (before even 7pm) which only the employees seemed to vibe on."
• "The atmosphere while loud was energetic and fun."
• "The live music was okay but way too loud, there was no way of communication without screaming."
• "The place is infested with mice and rats, it was disgusting, this needs to be investigated and fixed."
• "The place suffers from very bad acoustics, maybe because of the windows."
• "Most of the high top tables and chairs out on the patio are pretty wobbly."

Value for Money

Pros:

• "Affordable and good...you can still go out to eat during Covid."
• "Prices match the location and NYC standard."
• "The drinks were absolutely delicious and pretty strong."
• "The sangria was very good, the burger was great and the prices were much better!"
• "Drinks are expensive, but it’s Manhattan, so you get what you get."
• "The food was good and you can’t beat the location."
• "The seafood pasta was not that good I wouldn't recommend or get it again."

Cons:

• "Drinks are ok, but still overpriced. Head elsewhere if you’re going to folk out the cash."
• "The food wasn’t the best and we had to pay $100 each."
• "Everything is a little expensive so know you're paying for the view ahead of time."
• "The only thing you’re paying for here is the location/view…"
• "Drinks were small and not as strong as I'd hope for the price tag."
• "Service was sparse and the drink items we wanted we’re unavailable."
• "The food took forever."