"The staff was inviting, the food was well seasoned and cooked to perfection."
"This place is the real deal when it comes to top-notch BBQ."
"Consistently great brisket seriously great."
"The brisket was very tender and tasted good."
"The dessert which was fried Oreos and fried snickers; OMG WAS DELICIOUS!!!!!!"
"The food was plentiful and delicious."
"The ribs were so good. Nice and tender, good flavor."
Cons:
"The food is DISGUSTING, I couldn't comprehend what I had eaten honestly."
"Food is flavorless no salt no nothing😭."
"The half chicken was just an unseasoned flourless fried chicken."
"The driest barbecue I’ve ever tasted."
"There was a lack of a smoke flavour within my meat."
"The ribs were bismal, also lacking flavor."
"Each piece of meat had been beautifully cooked to perfection but as soon as you bit in you realize it's exquisite exterior is masking it's inferior interior."
Service
Pros:
"The staff there is A1, helpful and quick to get your order out."
"The staff is great and takes really good care of you making everyone feel like regulars."
"They staff also is great, friendly and engaging at the counter."
"Our experience with take out was fast, friendly and DELICIOUS."
"Owner Kenny Welcome Ppl at the front."
"The staff were friendly and very welcoming."
"They have amazing service."
Cons:
"Customers service could be better."
"The female employee that takes your order on the phone claims her name is Jazmin constantly has an attitude and sends the wrong order."
"After an 8-10 minute wait at the bar, I ordered a drink but never got past the menu; the staff was engrossed in their phones."
"The Spanish woman at the counter didn't address us till we said excuse me, after waiting for her to say something for over five minutes."
"If you order through TooGoodToGo app, be prepared to deal with some rude employees who think you're begging for food."
"The customer service experience was iffy they didn’t really follow through or made sure we were ok or needed anything else."
"Good customer service is the most basic gesture that can be offered to anyone, and it is very unfortunate they fell in this area."
Value
Pros:
"For some who may think it's a little pricey don't know the effort that goes into brisket."
"The food was quick to come out and was reasonably priced."
"The prices are very reasonable."
"But by NYC standards it's a friggin bargain."
"All parties were satisfied with the portion and taste."
"Food is Delicious, price is good."
"The fries was amazing my favorite part of the meal."
Cons:
"Umm $18 for a regular grilled chicken sandwich and $18 for a burger I thought it was a good deal thinking that it would come with French fries. No fries just the sandwich."
"Measly piece of Brisket given for $18.00...I was horrified by the TINCY PORTION given...A Total RIP OFF."
"Portions are diet size, annoying."
"The prices is high for a little bit of food and they ran out of a lot of food."
"I spent $60 dollars thinking this was a bbq place to find out this was nothing more than oven baked bbq with smoke flavoring."
"Just a heads up I ordered a 1/2 of Pastrami stay inside if you order that cause I'm telling you they cheated me on the amount of meat they gave me."
"Went in for New Years eve dinner with the family and I wish we had gone somewhere else."
Ambiance
Pros:
"The establishment was crystal clean and beautifully done with some really nice woodwork."
"Seating very lovely and just amazing staff and good vibes."
"Always a nice time filled with great food, nice beer on tap, and a very down to earth atmosphere."
"It kinda has that feel of a small roadhouse BBQ."
"The atmosphere was laid back and so comfortable."
"The atmosphere was very cozy."
"Hudson Smokehouse has a nice ambiance."
Cons:
"Nobody looks thrilled to work there and the vibe is unwelcoming."
"The restaurant itself has a nice feel to it, but on looks alone, it's not enough to make a good first impression."
"It was a great atmosphere in the restaurant, the food all was on, everyone had a few drinks and it has a nice vibe."
"The area where HUDSON SMOKEHOUSE resides is very nice, very young and lively."
"During the Beginning of the pandemic Kenny and his Staff were delivering food to the Elderly at the Nycha Bldg in the Neighborhood."
"The place has a great atmosphere and is always clean."
"Excited for BBQ at Hudson Smokehouse, I anticipated a new culinary experience. Despite positive reviews, the reality fell short."
Sides & Drinks
Pros:
"Don't forget some cornbread - delicious both warm and cold the next morning from the fridge :)))"
"We also ordered drinks (the passion fruit sangria and mango margarita) and both were good and decently well-balanced."
"The cucumber salad is phenomenal."
"Baked beans were very hearty."
"Ohh and they also have the coldest IPA 🍺 to wash everything down."
"Fried Oreos were a perfect dessert."
"My daughter and son-in-law said the drinks were strong!"