Address: 1728 E Passyunk Ave, Philadelphia, PA 19148, USA
Phone: +12154632200
Rating: 4.6
based on 78 reviews.
Customer Service
Pros:
"The space is beautiful and the staff is really friendly."
"Everyone was nice & it was very clean."
"The receptionist was very friendly."
"Everyone is personable and the atmosphere is welcoming. Stop by, you will not regret it!"
"I was welcomed by the friendly staff and introduced to her."
"Great experience! Staff was really honest and the hairdresser I had initially booked referred me to a colleague that had more experience cutting curls, and the result was great!"
"Love this place, won't go anywhere else. The atmosphere is great and the staff is very nice."
Cons:
"When calling to cancel and reschedule I was informed I’d be charged the full 100% of my service."
"There was no sympathy for the situation or understanding about previously mishandled appointments."
"Who turns away business like that? Not a great way to create a sustain an income."
"But the staff was rude. In a few minutes we were told to leave as my baby won’t settle in."
"I feel treated poorly and inconsiderately, esp since I'm a regular."
"Truly disgusting self centered people. Get over yourselves."
"Your staff made him even more anxious."
Stylist Expertise
Pros:
"I couldn’t be happier with my pixie cut from Rebecca - I said short short and she went for it!"
"Heather is the only stylist I've met who really gets curly hair."
"Heather is incredibly skillful with curly hair, using a mixture of techniques to bring out and accentuate my natural curls."
"Heather is the only hairdresser I trust with my hair."
"Got an awesome haircut from Stephanie, this place is perfect!"
"Kevin is the first stylist to not complain about my hair, do a good job, get me out of the salon quickly, and consistently provide cuts that grow out nicely and still look good a few months later."
"Stéphanie is a master!"
Cons:
"Kevin literally comes aggressively walking out and loudly states 'I'm not going to cut his hair unless he wants it.'"
"DO NOT TAKE YOUR KID HERE."
"If you have super curly hair I suggest finding another stylist and another salon."
"Unfortunately she does not know how to cut hair. She butchered my hair horribly and cut the sides of my hair so short even though I did NOT ask for that."
"Now I feel like my hair looks like a cloche hat, but because it’s so short I don’t think there is anyway to fix it."
"I left with uneven short blunt bangs when I just wanted my curtain bangs trimmed a bit."
"She asked if I wanted layers and I said no and it’s so layered up it’s ridiculous. I have pieces that are like 2” and it almost looks like a mullet.(Not the look I was going for)!!!!"
Salon Atmosphere
Pros:
"Halo hair is pretty small so make sure to make an appointment in advance."
"The space is lovely and everyone who works there is very sweet."
"This place is the absolute perfect mix of making you feel pampered and welcome."
"In a super cute area on Passyunk."
"The salon is clean and modern. The staff I encountered were friendly."
"Halo Hair has a great salon atmosphere- it was very clean, tastefully decorated, and the staff really seemed like they were truly having fun being there."
"The whole salon has the most relaxing atmosphere."
Cons:
"I'm looking elsewhere for my future hair care."
"After paying $280 and these were the results, I will not be coming back."
"I will not be returning to Halo Hair for another haircut."
"DO NOT GO HERE WITH KIDS."
"That place is a den of self absorbed millennials."
"I was unceremoniously told that I can't get my hair cut because I was 10 mins late."
"I really love this place but I wish I knew about the policy where your deposit is forfeited when you reschedule your appointment."
Financial Policies
Pros:
"Also the prices are so, so, so reasonable and she does a great job."
"There's a pretty relaxed vibe about it, and you get great service for a reasonably low price."
Cons:
"I really wish I was informed of this policy before I rescheduled and whoever told me that it would be fully paid for needs to be notified of this policy, clearly."
"I deposited $200 to hold the spot for my appointment on April 29th, something came up so I had to reschedule (I called to rescheduled 4 days ahead from my actual appointment date)."
"After I got my hair done I was told I needed to pay another $200 because the first deposit I made didn’t go towards the service and it was forfeited but I was never informed of this when I rescheduled."
"They charged $20 to mangle my bangs, please don’t trust them with your whole head."