Halo Hair Salon Reviews Summary

Category: Hair salon Philadelphia, Pennsylvania

Address: 1728 E Passyunk Ave, Philadelphia, PA 19148, USA

Phone: +12154632200

Rating: 4.6
based on 78 reviews.

Customer Service

Pros:

  • "The space is beautiful and the staff is really friendly."
  • "Everyone was nice & it was very clean."
  • "The receptionist was very friendly."
  • "Everyone is personable and the atmosphere is welcoming. Stop by, you will not regret it!"
  • "I was welcomed by the friendly staff and introduced to her."
  • "Great experience! Staff was really honest and the hairdresser I had initially booked referred me to a colleague that had more experience cutting curls, and the result was great!"
  • "Love this place, won't go anywhere else. The atmosphere is great and the staff is very nice."

Cons:

  • "When calling to cancel and reschedule I was informed I’d be charged the full 100% of my service."
  • "There was no sympathy for the situation or understanding about previously mishandled appointments."
  • "Who turns away business like that? Not a great way to create a sustain an income."
  • "But the staff was rude. In a few minutes we were told to leave as my baby won’t settle in."
  • "I feel treated poorly and inconsiderately, esp since I'm a regular."
  • "Truly disgusting self centered people. Get over yourselves."
  • "Your staff made him even more anxious."

Stylist Expertise

Pros:

  • "I couldn’t be happier with my pixie cut from Rebecca - I said short short and she went for it!"
  • "Heather is the only stylist I've met who really gets curly hair."
  • "Heather is incredibly skillful with curly hair, using a mixture of techniques to bring out and accentuate my natural curls."
  • "Heather is the only hairdresser I trust with my hair."
  • "Got an awesome haircut from Stephanie, this place is perfect!"
  • "Kevin is the first stylist to not complain about my hair, do a good job, get me out of the salon quickly, and consistently provide cuts that grow out nicely and still look good a few months later."
  • "Stéphanie is a master!"

Cons:

  • "Kevin literally comes aggressively walking out and loudly states 'I'm not going to cut his hair unless he wants it.'"
  • "DO NOT TAKE YOUR KID HERE."
  • "If you have super curly hair I suggest finding another stylist and another salon."
  • "Unfortunately she does not know how to cut hair. She butchered my hair horribly and cut the sides of my hair so short even though I did NOT ask for that."
  • "Now I feel like my hair looks like a cloche hat, but because it’s so short I don’t think there is anyway to fix it."
  • "I left with uneven short blunt bangs when I just wanted my curtain bangs trimmed a bit."
  • "She asked if I wanted layers and I said no and it’s so layered up it’s ridiculous. I have pieces that are like 2” and it almost looks like a mullet.(Not the look I was going for)!!!!"

Salon Atmosphere

Pros:

  • "Halo hair is pretty small so make sure to make an appointment in advance."
  • "The space is lovely and everyone who works there is very sweet."
  • "This place is the absolute perfect mix of making you feel pampered and welcome."
  • "In a super cute area on Passyunk."
  • "The salon is clean and modern. The staff I encountered were friendly."
  • "Halo Hair has a great salon atmosphere- it was very clean, tastefully decorated, and the staff really seemed like they were truly having fun being there."
  • "The whole salon has the most relaxing atmosphere."

Cons:

  • "I'm looking elsewhere for my future hair care."
  • "After paying $280 and these were the results, I will not be coming back."
  • "I will not be returning to Halo Hair for another haircut."
  • "DO NOT GO HERE WITH KIDS."
  • "That place is a den of self absorbed millennials."
  • "I was unceremoniously told that I can't get my hair cut because I was 10 mins late."
  • "I really love this place but I wish I knew about the policy where your deposit is forfeited when you reschedule your appointment."

Financial Policies

Pros:

  • "Also the prices are so, so, so reasonable and she does a great job."
  • "There's a pretty relaxed vibe about it, and you get great service for a reasonably low price."

Cons:

  • "I really wish I was informed of this policy before I rescheduled and whoever told me that it would be fully paid for needs to be notified of this policy, clearly."
  • "I deposited $200 to hold the spot for my appointment on April 29th, something came up so I had to reschedule (I called to rescheduled 4 days ahead from my actual appointment date)."
  • "After I got my hair done I was told I needed to pay another $200 because the first deposit I made didn’t go towards the service and it was forfeited but I was never informed of this when I rescheduled."
  • "They charged $20 to mangle my bangs, please don’t trust them with your whole head."

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