Address: 4420 Walnut St, Philadelphia, PA 19104, USA
Phone: +12159212135
Rating: 4.2
based on 307 reviews.
Food Quality
Pros:
"I usually come here as a regular customer for the delicious food."
"Beef shawarma platter was the best."
"The wraps are divine."
"Oh my gosh the baklava was the best....came here for desert and tea and loved it."
"The signature pizza is amazing."
"All the food was delicious and well seasoned, I highly recommend ordering from this restaurant!"
"The food was all delicious (per usual)."
Cons:
"The food turned out to be average and prices sky rocketed."
"The BBQ chicken mabakeesh was a disappointment again."
"Rice was cold, kabob was pieces from a Seekh and reheated, tablouleh was watery and baba ganoush was old."
"Got very bad food poisoning from their food."
"The food was could, nothing tasted good, for instances, the hummus was salty, the oil taste weird, the pita was undercooked, the salads were very lemony, and the meat dried as hell."
"The food isn't spectacular. Its average."
"The Lebanese beef meat is TOUGH. Like it’s been microwaved twice."
Customer Service
Pros:
"A lovely place. Quiet and welcoming. Quick service with tasty treats."
"Very caring and made sure that we have everything."
"We were met by Fawzy and other crew members. He met us with the greatest smile ever."
"The staff is extremely friendly and welcoming."
"The staff is really friendly and knowledgeable."
"Service was super friendly."
"Service is impeccable, and the seating area is relaxing."
Cons:
"The owner is rude. He argued with my friends."
"This person was a real-life representation of disrespect, sheer rudeness and an insult to what is known as customer service."
"Worst customer service ever, specially the short Middle Eastern man with little bit hair loss."
"Very Bad Customer Service."
"Extremely unprofessional."
"They are disorganized and and were rude once we asked where our order was."
"The customer service is horrible they point to the menu if you ask a question rather than just answering!!"
Pricing
Pros:
"Everything was reasonably priced."
"Very good price for what you're tasting trust me. I can fill up here for less than 10 dollars most days and that's a miracle."
"Their prices are reasonable for what you get."
"Great value for what you pay for."
"Their prices are reasonable for a brunch place."
"Pro tips: get the irregular baklava to save some cash."
"The is the best place for a $10 dinner."
Cons:
"He was also ashamed enough not to look me in the eyes when he proceeded to sell me a can of coke for $2.15, a ridiculous price."
"The prices are exorbitant and make no sense."
"The place was incredibly expensive."
"It is also very pricy for the amount of food."
"They charge a very high price for delivery."
"The food is delicious but well overpriced especially when pita isn't included with mezze."
"The food was good… except that the prices are exorbitant and make no sense."
Atmosphere
Pros:
"But overall cool spot!"
"A lovely place. Quiet and welcoming."
"You get a very warm feel there."
"One of my favorite spots for good vibes and good energy."
"The atmosphere at the cafe area looks great, wish that expands to the restaurant area."
"Delicious Lebanese food served in a relaxed, cafeteria-style atmosphere."
"The pastry/cafe side is also an amazing place to sit and get work done."
Cons:
"It's a little loud, but not nearly as much as other places."
"You may also eat near the door like we did and get a draft every once in a while."
"Ventilation is very bad and dining-in is a no no. The floors are always dirty, and the hygiene level doesn’t seem to matter there."
"The grill was not working, leading to further disappointment."
"Terrible atmosphere and very dishonest. People smoke next to you."
"By the way - it was very busy in the restaurant and people were NOT adhering to mask rules properly, so we felt very unsafe waiting for our takeaway."
"The atmosphere is relaxing and the outdoor portion is nice."