The Board and Brew Reviews Summary

Category: Restaurant Philadelphia, Pennsylvania

Address: 33rd & Chestnut, 3200 Chestnut St, Philadelphia, PA 19104, USA

Phone: +12678570229

Rating: 4.2
based on 122 reviews.

Food Quality

Pros:

  • "The old bay fries were easily the crispiest and some of the best fries I’ve had."
  • "All of the food that I've tried so far has been delicious."
  • "Food is great, staff are helpful, knowledgeable, and kind."
  • "I got the smoked salmon sandwich and it was wonderful I wanted to marry it."
  • "Food was amazing! Better than I expected."
  • "We love board games and some of us are vegan. We had great food wonderful coffee and tea and a couple hours of board games."
  • "Food is fresh and served with care."

Cons:

  • "The food could’ve been much better for the price."
  • "Cappuccino and my bacon egg and cheese all tasted awful!"
  • "The pour over coffee was not made correctly and very bad."
  • "Just don't order any food - everything except for the sweet potato fries is bland and tastes and looks like something I'd expect an 8-year old to make with an Easy-bake oven."
  • "Greek salad was drowned in dressing and basically inedible."
  • "The chicken & waffles, chicken was burnt and didn’t have a lot of flavor."
  • "Breakfast sandwich was bland: bacon was tough and croissant was dry and tasted slightly burnt."

Service

Pros:

  • "The wait staff, cashier, literally about 4-5 employees who I interacted with by the time I left, were helpful, lovely, thoughtful and provided excellent service."
  • "Service is really good, refilled water often and friendly. Never felt forgotten about."
  • "The manager and our waitress were beyond nice and set us up on the patio."
  • "Staff was exceptional, especially Corey."
  • "Staff are helpful, knowledgeable, and kind."
  • "The general manager was the only one there for the front of house and still provided amazing customer service while fulfilling our large order."
  • "Service is excellent as well."

Cons:

  • "From beginning to end, my experience here was a nightmare."
  • "The food and service here were awful; they took forever to wait on us."
  • "Service was extremely slow and we waited over 45 minutes for a box and a check."
  • "Super-slow, overpriced, burnt coffee served by staff who seem friendly enough but no sense of urgency."
  • "Service is terrible not sure if it was because I was black or what but felt highly disrespected."
  • "Service was a disaster."
  • "The waiters are nice they just have no system of dealing with customers."

Atmosphere & Experience

Pros:

  • "Little bit of a wait getting seated in the board game area, but it was worth it."
  • "A very large board game library to use, rotating events, helpful staff, outdoor space - it really has it all!"
  • "The atmosphere is nice and it's a fun place to chill with friends and play some games."
  • "Cannot recommend the board and brew highly enough."
  • "The atmosphere (comfortable, fun and easy going) and the food (not one bad bite) make this place a knock-out location for anyone."
  • "Very friendly environment, and amazing concept. Perfect for family and friend get togethers."
  • "Such a vibe and the coffee is delicious!"

Cons:

  • "I wanted to sit inside but there were no seats available."
  • "Well by far far this is the worst gastronomic experience I have ever had."
  • "Upstairs basically the community room of a college dorm."
  • "It's too loud... all of the surfaces in the cafe are reflective."
  • "And overpriced. 14$ for a singular piece of toast with cold egg and cold toast and sad avocado."
  • "The games were not too exciting, I’ve been to better board game cafes with amazing game leaders that really help the gaming experience."
  • "This place is severely understaffed!"

Value & Pricing

Pros:

  • "Affordable, great food choices, and waiters are nice."
  • "The food and games were super affordable too!"
  • "They’re very reasonably priced as a place to play games compared to others in the area."
  • "The food was great, there were a lot of drinks to choose from, and the board game fee is super cheap."
  • "You pay 5$ per person to have access to all of their games for the rest of the day, which is so worth it."

Cons:

  • "Which are not free, I didn't know they were $6 per person."
  • "So, at least you should pay 6$ for a take-away small mocha."
  • "Super-slow, overpriced, burnt coffee served by staff who seem friendly enough but no sense of urgency."
  • "The coffee is small and pricy!"
  • "Prices are a little steep, which I was not bothered with until the quality of the food did not reflect on the price."
  • "However, I also ordered the dirty chai and it was hands down the worst chai I’ve ever had."
  • "WARNING: they don’t let you know about their auto-gratuity policy."

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