Brooklyn Veterinary Group Reviews Summary

Staff and Service

Pros:

• "Everyone at the Brooklyn Vet group was wonderful from the moment I entered until the time I left."
• "The staff is super friendly, and my dog Jolene absolutely loves going there."
• "The staff are always polite and so kind with my boy."
• "Thank you for having an amazing front desk staff."
• "The woman who picked up the phone was so warm and sweet and sympathetic given the situation."
• "They saw her quickly and gave her what she needed."
• "The staff is also great."

Cons:

• "I was ripped off by being charged over $900 just to neuter my 6 year old cat."
• "First time here and it was AWFUL!!! They have you wait outside In 20 degree weather."
• "One negative experience that I want to add is that the receptionists on the weekend can be rude and/or misinformed."
• "I’d really appreciate if the nurse that helped us before informed me that it costs money to get a fecal sample done as we are just first time cat owners."
• "I don’t feel comfortable with a vet's office I can't reach in an urgent situation."
• "I have been trying to schedule an appointment for the last 3 weeks only to be met by dead ends."
• "I sit on hold for 5-15 minutes before hanging up."

Doctors and Medical Care

Pros:

• "Dr Pernice is a caring and knowledgeable Doctor, and a really Great guy."
• "Dr. Gambino is the best veterinary doctor I have ever had the pleasure to interact with."
• "All of the doctors here are incredibly caring people."
• "Great doctors! Awesome Vet techs! We love Dr. Pernice."
• "The doctors and staff at Brooklyn Vet Group are the absolute best!!!"
• "Dr. Pernice has been treating my baby since she’s a week old and they’ve always been great with her and me."
• "Dr. Pernice showed my wife and me the reason our dog Rorik had a spell of diarrhea."

Cons:

• "DO NOT GO HERE, ESPECIALLY IF RECOMMENDED BY BROOKLYN ANIMAL ACTION."
• "Save yourself the headache and go to a more caring place."
• "The recommended a POORLY RATED AND expensive emergency vet 1K TO 3K ACCORDING TO REVIEWS."
• "This tech suggested nothing and did not give us any warning signs."
• "They somehow completely missed an emergency situation and disregarded early indication that something was wrong with my dogs GI tract."
• "I'm not sure the doctor is good or not, but I'm pretty sure the woman pick up my call with rude attitude voice."
• "However, I received feedback that there was an insensitive comment made to my mother, who is not fluent in English, by an unknown receptionist."

Facility and Pricing

Pros:

• "Brooklyn Veterinary Group (BVG) is a wonderful placed to take your pets for all your pet's needs, they're opened 7 days a week."
• "We always feel the prices are very fair."
• "By Appointment. No long waiting."
• "Very quick service. I'm amazed."
• "Amazing place - neat, clean and accommodative."
• "The vets were compassionate, knowledgable, and very friendly."
• "The office is clean and well kept."

Cons:

• "Actually there is just one Small thing. They are a little bit pricey."
• "I hate dealing with a business that hides fees to lure you in."
• "Do not take your pets here. It's over priced, incompetent, negligent and flat out liars."
• "Out of the most important part is Price are ridiculous OVER PRICING."
• "When you get there they charge all these extra service charges that they never mention to you ahead of time."
• "Note that it is definitely expensive, however, what isn't these days."
• "Animal doctor don’t love animal only money these days. We paid, we good! But no more!"