Address: 524 New Friendship Rd, Howell Township, NJ 07731, USA
Phone: +17326772180
Rating: 4.3
based on 112 reviews.
Veterinary Care
Pros:
"Dr. Tullio also diagnosed their Cushing's Disease in the early stages and my pups are doing very well on one medicine."
"Staff is always kind and happy to help. My dogs love the techs."
"Dr. Tullio is excellent at following up with information about your pet's issues and always has recommendations for owners."
"The staff and veterinarian were kind, helpful, and knowledgeable."
"True Care Vet has amazing staff and veterinarians who love and deeply care for each animal that comes through their door."
"Dr. Tullio was so compassionate and concerned about her and helped us get through it until she passed away."
"They put 2 doctors on her right away, stabilized her, and then even had the decency to take off the emergency charge."
Cons:
"I will never take my pets here again. They lie and tell you whatever to bring you in the office and once you’re there they charge whatever they want. Extremely unprofessional."
"He truly should not be practicing medicine - he should just run the business as a business, because he doesn’t care."
"They'll charge you for an extra visit that's mandatory and they literally do nothing but look at them."
"But the vet kept telling me she was fine at the time of her visit. Clearly, not. The dog's eye irritation is bad."
"They charged me over $30 for a cream I could have purchased for $5 at other drugstores."
"They don't communicate."
"The office staff is rude and EXTREMELY disorganized, and never seem to have any idea what’s going on."
Professionalism and Compassion
Pros:
"Dr. Larrosa was able to do emergency surgery and even stayed late to take care of her."
"Their staff is friendly and compassionate and Dr Labi was great."
"All the staff is amazing Make your animal feel special give attention to details."
"Everyone here is so awesome, they truly care about animals and making sure they are taken care of."
"Dr. Tullio shows genuine love and caring for his clients; human and animals."
"Dr. Tullio has taken excellent care of my babies for many years."
"We were in a situation where the inevitable decision needed to be made for our 15 year old. The professionalism the staff at True Care exhibited was exceptional."
Cons:
"Killed my dog. Charged me $1,400."
"I personally don't like my dog being carried away and not knowing what's being done."
"Do not go here! Will be going back to my old vet and commuting."
"All visit I felt like they trying to get as much as possible money from me..."
"WARNING, DO NOT GO TO THIS VET: I took my 15 year old cat to on Thursday, Aug, 11th for the first time for his annual checkup and shots...he has been so sick since we left there."
"Also, don’t be silly and let these greedy vets dispense pills for you. Get prescription and fill it somewhere like Chewy for 50% off these criminal vet prices."
"The 'doctor' is like the wizard of oz. you don’t get to actually see them, and if you’re lucky they call you back days later."
Facility and Staff
Pros:
"Their facility is very clean which is a definite plus!!"
"The receptionists were welcoming and considerate."
"Great facility and staff nonetheless."
"All my family, friends and neighbors go there and are totally pleased."
"The clinic is very spacious and pristine."
"Staff is super friendly and the place is always clean."
"The entire staff is totally amazing."
Cons:
"True Care Veterinary Hospital is 'ok'. They feign caring and interest in you and your pet but they are all about the money."
"Couldn’t crack a smile to save his life."
"Most of their front desk reps are unprofessional and unfriendly."
"I don’t believe they did anything other than leave her in a cage."
"All the reviews about Dr Tullio are correct, you can tell he’s so sick of his job."
"The office manager came out and was extremely rude (Brianne) calling me a liar and telling me that i was being rude while i was on the phone not even speaking to her."
"Some of the front desk are nice some not too much."