True Care Veterinary Hospital Reviews Summary

Category: Animal hospital

Address: 524 New Friendship Rd, Howell Township, NJ 07731, USA

Phone: +17326772180

Rating: 4.3
based on 112 reviews.

Veterinary Care

Pros:

  • "Dr. Tullio also diagnosed their Cushing's Disease in the early stages and my pups are doing very well on one medicine."
  • "Staff is always kind and happy to help. My dogs love the techs."
  • "Dr. Tullio is excellent at following up with information about your pet's issues and always has recommendations for owners."
  • "The staff and veterinarian were kind, helpful, and knowledgeable."
  • "True Care Vet has amazing staff and veterinarians who love and deeply care for each animal that comes through their door."
  • "Dr. Tullio was so compassionate and concerned about her and helped us get through it until she passed away."
  • "They put 2 doctors on her right away, stabilized her, and then even had the decency to take off the emergency charge."

Cons:

  • "I will never take my pets here again. They lie and tell you whatever to bring you in the office and once you’re there they charge whatever they want. Extremely unprofessional."
  • "He truly should not be practicing medicine - he should just run the business as a business, because he doesn’t care."
  • "They'll charge you for an extra visit that's mandatory and they literally do nothing but look at them."
  • "But the vet kept telling me she was fine at the time of her visit. Clearly, not. The dog's eye irritation is bad."
  • "They charged me over $30 for a cream I could have purchased for $5 at other drugstores."
  • "They don't communicate."
  • "The office staff is rude and EXTREMELY disorganized, and never seem to have any idea what’s going on."

Professionalism and Compassion

Pros:

  • "Dr. Larrosa was able to do emergency surgery and even stayed late to take care of her."
  • "Their staff is friendly and compassionate and Dr Labi was great."
  • "All the staff is amazing Make your animal feel special give attention to details."
  • "Everyone here is so awesome, they truly care about animals and making sure they are taken care of."
  • "Dr. Tullio shows genuine love and caring for his clients; human and animals."
  • "Dr. Tullio has taken excellent care of my babies for many years."
  • "We were in a situation where the inevitable decision needed to be made for our 15 year old. The professionalism the staff at True Care exhibited was exceptional."

Cons:

  • "Killed my dog. Charged me $1,400."
  • "I personally don't like my dog being carried away and not knowing what's being done."
  • "Do not go here! Will be going back to my old vet and commuting."
  • "All visit I felt like they trying to get as much as possible money from me..."
  • "WARNING, DO NOT GO TO THIS VET: I took my 15 year old cat to on Thursday, Aug, 11th for the first time for his annual checkup and shots...he has been so sick since we left there."
  • "Also, don’t be silly and let these greedy vets dispense pills for you. Get prescription and fill it somewhere like Chewy for 50% off these criminal vet prices."
  • "The 'doctor' is like the wizard of oz. you don’t get to actually see them, and if you’re lucky they call you back days later."

Facility and Staff

Pros:

  • "Their facility is very clean which is a definite plus!!"
  • "The receptionists were welcoming and considerate."
  • "Great facility and staff nonetheless."
  • "All my family, friends and neighbors go there and are totally pleased."
  • "The clinic is very spacious and pristine."
  • "Staff is super friendly and the place is always clean."
  • "The entire staff is totally amazing."

Cons:

  • "True Care Veterinary Hospital is 'ok'. They feign caring and interest in you and your pet but they are all about the money."
  • "Couldn’t crack a smile to save his life."
  • "Most of their front desk reps are unprofessional and unfriendly."
  • "I don’t believe they did anything other than leave her in a cage."
  • "All the reviews about Dr Tullio are correct, you can tell he’s so sick of his job."
  • "The office manager came out and was extremely rude (Brianne) calling me a liar and telling me that i was being rude while i was on the phone not even speaking to her."
  • "Some of the front desk are nice some not too much."

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