ShopRite of 1st State Plaza Reviews Summary

Prices

Pros:

• "Meat is significantly more affordable."
• "They offer great prices compared to other stores."
• "Shoprite is by far the best grocery store in Delaware. Best prices! They even beat walmarts prices most of the time."
• "It is the most economical place to shop."
• "ShopRite, heck yeah! This is the most affordable, high quality grocery store in the area."
• "The prices overall are best for a big grocery store."
• "Probably my favorite grocery store in the area. Not quite as pretty as the nearby Pike Creek or Lantana Acmes but the prices and selection here are usually better."

Cons:

• "I am truly disappointed at the fact that their prices have increased beyond that of Acme prices."
• "There was a noticeable increase in prices after the store was remodeled."
• "Ever since the remodel, shopping here has been horrible."
• "Lately they are out of sale items Third day into the sale."
• "During covid emergency we have noticed prices for many items have increased dramatically."
• "Sometimes the prices here are ridiculous."
• "They charge for bags. While the bags are cheap, having to spend a few extra dollars every trip is frustrating."

Customer Service

Pros:

• "The guy with the awesome beard at the fish department is away awesome when I go there. He basically saved mothers day for me."
• "Great store overall!! David on Evening shift is the best employee, he's friendly, helpful and always seems like he's in a good mood."
• "Always picture perfect, shelves well stocked, store is clean and well organized. Employees are very pleasant friendly and helpful!"
• "A sales associate by the name Renee really uplifted my spirit with amazing customer service skills."
• "The employees monitoring the self checkout always do a great job of keeping the lines moving."
• "Customer service always very helpful...and the produce is always nicer and fresher."
• "The employees are always friendly and helpful."

Cons:

• "She said some rude things to me. ...NOT HAPPY!"
• "The customer service n management of this store are extremely rude n very not customer friendly!"
• "The customer service is not friendly or helpful."
• "Disrespectful employees. I’ve been coming to this store for years and won’t be back."
• "Terrible management team. Terrible hiring team."
• "I was mistreated by a very rude lady named Kathryn at the customer service desk."
• "The employees at the checkout register are extremely rude and not attentive."

Store Layout and Cleanliness

Pros:

• "The ShopRite in Stanton is nothing like the ShopRite in Glasgow. The layout of the Stanton location is nothing like other stores I have been in. I was surprised! It is a very clean and well stocked location."
• "The store is kept clean and well-lit."
• "The cleanest store around, everything is always so fresh."
• "The store is kept clean and shelves stocked."
• "The entire store was very well maintained, wide isles and well stocked."
• "This Shoprite is Huge... Everything one needs are stocked in shelves, workers in just about every area of the store if, you need help."
• "Clean, well lit, offers both self check out and traditional check out."

Cons:

• "They have completely renovated this store and we were just as lost as we were in the store downtown."
• "The day I came in, the floor was so sticky in several different parts of the store, that I could feel my shoe loosen from my foot as I stepped."
• "To get past the cashier it's necessary to touch them because the space is so small."
• "This store is not a grocery store. Its just terrible in here. The lights are dim...there is no organization."
• "Dirty! First of all it looks like it doesn't even have lights on. Wth?? Its almost dark in that store."
• "The biggest problem is the parking lot, horrible layout and a pain in the ass getting in and out of."
• "The smell was awful and was disgusting."