GRUMPY'S PIZZA CO. -SOURDOUGH PIZZA- Reviews Summary

Food Quality

Pros:

• "The Classic Cheese Pizza (cooked medium), the dough is probably my favorite part because there is so much chewyness😁!!!"
• "The flavor of the eggplant was amazing."
• "The Big Grump pizza is absolutely amazing."
• "The pizza is absolutely fantastic."
• "The garlic crust was amazing."
• "The pepperoni on top crisped up, while the pepperoni inside stayed juicier, for a delicious contrast."
• "The white pizza is OUTSTANDING."

Cons:

• "Ordered a plain pizza and we couldn't even chew it. The crust was the toughest crust we've ever tasted."
• "Could use a little more sauce but it was great."
• "I wish I can give it 5 stars but the pizza was too hard to chew on and crust was burned in some parts."
• "There was barely any cheese on the cheese pie I ordered, and the crust was thinner than I expected."
• "If I could give no stars I would. I placed a $50 order. Pizza pie $30 no flavor cheese looked weird."

Service

Pros:

• "Stopped in to pick up some food for a delivery and was greeted by the owner. Very nice guy!"
• "The delivery came right on time. Delivery guy brought it all the way to our 9th floor and was nice."
• "Staff is friendly & helpful, a breath of fresh air compared to some other businesses."
• "The staff was friendly and the owner acknowledged me as I was ordering."
• "Your Customer Service is top notch as well."
• "The person working behind the counter was super sweet, and very accommodating!"
• "The staff are outstanding, very friendly and patient."

Cons:

• "Owner is very rude and they have horrible customer service will definitely never come here ever again and she’s also very racist and that’s not good for a business very unprofessional it’s nothing to just be nice to people that’s helping you pay your rent definitely work on that and maybe your business will be successful now sitting reading other reviews, that seem to be the same as mine, this is a personal matter from the owner, get that fixed."
• "Terrible experience, girl at the front charged me 50, it was for the wrong order."
• "Good food, BUT one of the staff at the register was not nice...yelling at customers without basic level of respect...also said 45mins for pizza...waited 1.5 hr."
• "The owner is very rude and unprofessional. They don’t know how to serve their customers."
• "The most worst business I have ever witnessed. I would never recommend anyone to spend their money on this unprofessional business."

Value

Pros:

• "Great good for a great price!"
• "A lot of great Pizza for your money."
• "Kinda pricey but worth it!"
• "The pizza allows for a ton of customization, which is a neat differentiator, but the real draw are the well-priced sliders."
• "The amount of food they give you is also outrageous. It’s worth every penny."
• "The portions are beautiful I hope they keep the 10 inch pies forever and their prices are very fair compared to other pizzerias."

Cons:

• "Plus a 4% service charge for that service."
• "These are 6 tiny plain chicken nuggets, and 6 tiny buffalo nuggets for almost 20 bucks."
• "Pie for 30? Its alright. Don't be fooled by the hype of a new pizza place who marketed well. 12 nuggets and a pie for 50, and all of this nonsense."

Atmosphere

Pros:

• "We also loved the authentic family/old-school atmosphere."
• "And one thing I also love is how small this place is. Come here for the food! Not much parking, take your food home, and enjoy the hell out of it."
• "Atmosphere is great for a pizza place."
• "Love the atmosphere of Grumpy's, small shop with a big Heart."

Cons:

• "Seating is limited, with only 2-3 available tables."
• "The place itself it’s not organized, stuff all over, bags of flour by main entrance and dirty floor loud profanity hip hop playing with two hs girls at the register singing to it."

Convenience

Pros:

• "The delivery came right on time. Delivery guy brought it all the way to our 9th floor and was nice."
• "The online food customization is great and a huge plus."
• "Great customer service from the caller to the delivery driver."
• "Fast delivery too."

Cons:

• "Parking can be a little bit of a challenge as-well."
• "We placed an online order with a 40 min wait... but when we arrived to pick up the order, the parking situation was abysmal, and they hadn't even started preparing our order."