City View Pizza and Grill Reviews Summary

Customer Service

Pros:

• "I was greeted immediately by the friendly counter staff."
• "The staff were very friendly and very helpful."
• "Fast friendly service."
• "The Manager Is Always Friendly And The Staff Always Eager To Help."
• "Thank you so much for an awesome lunch and great service!"
• "After we got my order, one of the cooks helped me carry everything out to my car in the pouring rain."
• "Great Customer Service."

Cons:

• "Employee Raven was disrespectful."
• "The customer service is horrible."
• "The receptionist is very nasty on the phone and the 'manager' wasn’t any better."
• "Food is Good. Customer service from Server 'Jay' was Horrible."
• "The guy they have answering phones is very rude."
• "The people who work at this specific location are very rude and dismissive."
• "The customer service here is HORRIBLE!!"

Food Quality

Pros:

• "This is my best restaurant I had ever been to the service and the food is so good they are the best cheesesteak and pizza."
• "I got medium vegan pizza with no tomato and it's was delicious!"
• "Solid pizza as well."
• "The food is delicious."
• "When I tell you this was the Best Chicken and Broccoli Alfredo in Uptown, you better believe me."
• "I was impressed by the quality of the Philly steak sandwich."
• "I ordered a cheesesteak and this is absolutely amazing."

Cons:

• "Cheese wiz fries had that thick tostitos cheese and beef pepperoni cheesteak was dry."
• "They sent me and my family a stale pizza."
• "Food cold. Cheese not even melted on cheesesteak."
• "Cheesesteak was horrible, didn't even taste like real beef."
• "The pizza we ordered was so cold the typically greasy pizza looked as if it came out of a freezer box."
• "The wings were cold AND the cheesesteak roll was soggy."
• "The pizza was so nasty and distasteful, thin and burnt the cheese taste like they had it sitting out."

Order Accuracy

Pros:

• "Every time I Oder you guys do it right every time! The food is HOT, TASTE SUPERB and my order is always CORRECT!!"
• "They Are Very Good About Correcting Any Wrong Order."
• "Every time I order no matter what it is 20 minutes at the most delivery is only about 25-35 minutes."