City View Pizza and Grill Reviews Summary
Category: Pizza restaurant Philadelphia, Pennsylvania
Customer Service
Pros:
- "I was greeted immediately by the friendly counter staff."
- "The staff were very friendly and very helpful."
- "Fast friendly service."
- "The Manager Is Always Friendly And The Staff Always Eager To Help."
- "Thank you so much for an awesome lunch and great service!"
- "After we got my order, one of the cooks helped me carry everything out to my car in the pouring rain."
- "Great Customer Service."
Cons:
- "Employee Raven was disrespectful."
- "The customer service is horrible."
- "The receptionist is very nasty on the phone and the 'manager' wasn’t any better."
- "Food is Good. Customer service from Server 'Jay' was Horrible."
- "The guy they have answering phones is very rude."
- "The people who work at this specific location are very rude and dismissive."
- "The customer service here is HORRIBLE!!"
Food Quality
Pros:
- "This is my best restaurant I had ever been to the service and the food is so good they are the best cheesesteak and pizza."
- "I got medium vegan pizza with no tomato and it's was delicious!"
- "Solid pizza as well."
- "The food is delicious."
- "When I tell you this was the Best Chicken and Broccoli Alfredo in Uptown, you better believe me."
- "I was impressed by the quality of the Philly steak sandwich."
- "I ordered a cheesesteak and this is absolutely amazing."
Cons:
- "Cheese wiz fries had that thick tostitos cheese and beef pepperoni cheesteak was dry."
- "They sent me and my family a stale pizza."
- "Food cold. Cheese not even melted on cheesesteak."
- "Cheesesteak was horrible, didn't even taste like real beef."
- "The pizza we ordered was so cold the typically greasy pizza looked as if it came out of a freezer box."
- "The wings were cold AND the cheesesteak roll was soggy."
- "The pizza was so nasty and distasteful, thin and burnt the cheese taste like they had it sitting out."
Order Accuracy
Pros:
- "Every time I Oder you guys do it right every time! The food is HOT, TASTE SUPERB and my order is always CORRECT!!"
- "They Are Very Good About Correcting Any Wrong Order."
- "Every time I order no matter what it is 20 minutes at the most delivery is only about 25-35 minutes."
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