Larry's Steaks Reviews Summary

Customer Service

Pros:

• "Service has always been friendly and I’m nearing 30+ years of patronage."
• "The people were super friendly."
• "Great service and great food.....despite it had been a late night crowd with the crowd of students of Saint Joe's College we still got our food in time."
• "The server did his job well and was very knowledgeable."
• "Helpful good service great people they do great work you call them and they're there in 10 minutes very nice and refreshing to have people that do their job very good."
• "Thanks for keeping it easy!! Good food great service. Good prices. Excellent pizza."
• "The staff was very friendly and the food was delicious."

Cons:

• "Cash register lady super rude tho."
• "Every staff member I encountered was rude."
• "First time there.bad customer service."
• "I immediately left. I do not understand this type of customer DISSERVICE!"
• "Employees have an unenthusiastic attitude."
• "Customer service wasn’t very friendly."
• "The cashier was rude and rushing, like we were on an Assembly Iine for the Kobe sandwich."

Food Quality

Pros:

• "Larry's has great food, great service, and friendly employees and most importantly INDOOR, temperature controlled seating!"
• "Meat was good quality well seasoned cooked n plentiful."
• "The Absolute BEST cheesesteak I have ever had!!!"
• "This place did not disappoint! The subs were amazing and they do something I had not seen before, they add marinara sauce on top."
• "Enjoyed the steaks. Had straight cheesesteak with american, no sauce or onions. Good quality meat."
• "The food was delicious!! The house steak with pepperoni, fried onions, mushrooms, cheese I added some sweet peppers and hot pepper seeds and I have to tell you I ate the whole thing."
• "The pizza was amazing! Just the right cheese and sauce."

Cons:

• "Once we received our food it was nasty & not hot, like it had been sitting."
• "The cheesesteak itself was average. Nothing special."
• "Clearly the owners see this business as a money grab since the college students flock there for their late night after party meal."
• "Whoever says they have great steaks are definitely not tasting nothing great."
• "The meat was chewy and stringy. 😬 Please change it back."
• "Steak meat was grisly and roll to thick."
• "The cook used way too much oil causing the steak to be really greasy."

Atmosphere

Pros:

• "The building space was bright and comforting, very nice atmosphere."
• "When I say the atmosphere was 5 star, I mean it was perfect for this style of restaurant."
• "The atmosphere was lively."
• "There was a nice atmosphere to bring the family, hold a luncheon for the coworkers to enjoy."
• "You can smell the deliciousness as you walk down the block!"
• "I am so glad things are back to normal. Yo sit inside of Larry’s and feel the love for Philly."
• "Very well lit inside and out, and store looked clean."

Cons:

• "The atmosphere isn’t even welcoming!"
• "The overall appearance of the restaurant was truly lackluster."
• "The ambiance is tacky and doesn’t look like they have upgraded since 2003."
• "The walls are a tacky yellow red and orange mix with what looks like black mold all over it, the floors are filthy."
• "The place was filthy, smelled like urine, and the bathrooms were disgusting."
• "Dirty, trash carparment filty heath hazard, floors are not swept."
• "The walls are kind of dingy in the business; perhaps a facelift would help the overall decorum."

Management and Operations

Pros:

• "Used to see Iverson's maroon Bentley and Eric Snow's Lex SUV parked out front back in the day when they occasionally practiced at SJU. Just visited last week for the first time in 20 years and the steaks are still legit, would recommend."
• "Open late, and was able to make it here in less than 10 minutes after a show at The Mann Center."
• "They have extensive business hours where Larry's Steaks stays open to 2 AM."
• "The prices were worth every penny of the cost!"
• "Everything is made in house."
• "I visited from Chicago and enjoyed Larry's Steaks!!!"
• "If you visit Philadelphia, you gotta go get the Kobe Philly Cheesesteak."

Cons:

• "Signs indicate CASH ONLY causing one to use an ATM at extra cost."
• "The worst manager I ever seen represent a business… wouldn't let me me get my food over 4 cents!!"
• "This place has declined SEVERELY."
• "We waited 45 minutes for our food which was 1 chicken cheese steak & 1 regular cheese steak."
• "I called my order in before I arrived only to be told they didn't have my order."
• "Long wait times, salty fries, and under seasoned cheesesteaks."
• "The service is absolutely horrible and they only care about making a quick buck off drunk college students on the weekend."