Teddys Pizza Reviews Summary

Category: Pizza restaurant Philadelphia, Pennsylvania

Address: 4748 Frankford Ave, Philadelphia, PA 19124, USA

Phone: +12155333366

Rating: 3.9
based on 129 reviews.

Food Quality

Pros:

  • "The BEST and I do mean BEST Strombolis EVER!"
  • "So I just got my 2 large beef pepperoni pizzas and BABBBY.... its HOY AND FRESH... the crust is soooo good man check them out for your self... delivery comes pretty quick too."
  • "Teddy's Pizza hands down has the best cheesesteaks in the area I think it even says that on their menu and they are not lying."
  • "Pizza and Sandwiches are great. Everything I ordered so far has been delicious."
  • "This is hands down some of the best pizza I have had in a long time from around the way!"
  • "Cheese steaks are huge, bread is soft, and meat is seasoned."
  • "Buffalo chkn fries were all tht.chs stk fries were off the chain.pizza good asf.mozzarella sticks are awesome."

Cons:

  • "Not only that but there were mouse droppings in the pizza box! Yuck. Will never order from them again. Negative stars!!!!"
  • "The fries and onion rings came super small and cold."
  • "Used to like this place.then i ordered a large pep pizza and it wasn't even cooked all the way done.dough was wet and mushy."
  • "They Pizza mad nasty. I ordered 2 slices and they were big but the crust was soggy af and the flavor was all wrong."
  • "I just order a chicken finger platter the French fries are dry the chicken fingers are overcooked."
  • "The food is completely disgusting now, the pizza isn't made with love anymore frozen pizza taste better."
  • "the whole middle of the Stromboli is raw."

Customer Service

Pros:

  • "The staff is super nice."
  • "When we picked up our food they had forgot to put an item in our bag so they delivered it in minutes."
  • "Order was ready fast, very nice girl at the counter."
  • "I even got table service with a clean tray with paper wrap on it and it was service with a friendly smile."
  • "The staff was courteous and friendly."
  • "The customer services is very pleasant and helpful."
  • "Always pleasant staff. And my food is always delivered on time."

Cons:

  • "The staff is rude, at least the ones that take the orders."
  • "The people that takes the orders are very rude n will get smart in a heart beat."
  • "BEWARE OF TERRIBLE SERVICE. This is a hood restaurant that is ultra-ghetto and unprofessional."
  • "staff are extremely rude."
  • "I called to place my order. I hear all this laughing in the background and the person taking my order is laughing also then she says i can't hear me. Very rude."
  • "Teddy's customer service is HORRIBLE!"
  • "The customer service is HORRIBLE!"

Delivery & Timing

Pros:

  • "When you order and get it delivered they have awesome timing ive never had to wait ridiculously long for my food."
  • "Very good food, good delivery."
  • "The delivery guy came at a reasonable time and I will definitely be ordering from them again!"
  • "The customer service is amazing! Also they follow the order notes on grub hub and if they run out of something they communicate with you before it goes out for delivery."
  • "Talk about great customer service not only did she take my order but had it delivered in a timely manner."
  • "Delivery on the weekends may take a lil longer. It’s worth it."
  • "The store is very clean, had a nice size sit in area to eat and the staff makes sure your order is taken and your food is made quickly and the right way!"

Cons:

  • "Sometimes when I order for delivery they mark it as pickup anyways."
  • "My order is 2 hours late."
  • "Terrible establishment! Ordered a medium cheese pizza that came cold and 2 hrs after ordering."
  • "Foods great service sucks. Live 3 blocks from them and they took two hours to get to my house."
  • "The food took over an hour to come."
  • "Ordered at 5:25 it didn't get delivered until 6:40."
  • "Waited an hour for my order to arrive only to find that my order was wrong."

Pricing & Value

Pros:

  • "The prices are reasonable."
  • "Great food and service but it's a very popular place in the area."
  • "The food is usually very tasty and flavourful...."

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