Wolf Street Pizza Reviews Summary

Customer Service

Pros:

• "The gentleman who answers the phone is very nice and accommodating."
• "The person who waited on me was pleasant."
• "Staff is nice and helpful however parking is a big problem at that place so whenever you are going there to pick up your order make sure you are going there on time or after pickup time because waiting over there is another big issue otherwise the food and people are nice."
• "Order large orders for about 10-15 people for work lunches and they assist to make sure everything's labeled properly, which is awesome!"
• "The one Asian delivery driver is so nice and delivers my food with care."
• "Many of the staff have remained dedicated to providing great service."
• "Great local Pizzeria with a wide selection of food. Deep dish pizza is delcious and staff is always friendly. Joe is a stand up guy looking to make his customers happy."

Cons:

• "NEVER ever order anything from this place. When you call the woman on the other end acts as if she is so annoyed and doing you the biggest favor in mankind to be taking your order."
• "When I called the person was rude put the phone down to call the driver and didn't realize I could still hear everything."
• "Food is great but on take out customer service sucks and refused to hand me my money. slammed it down on the counter even though I spoke with manners and handed him my money respectfully."
• "The people on the phone were so rude. When my pizza arrived both pizzas were very burnt on the bottom and my wings were so hard not to mention they didn't give me my honey mustard I asked for."
• "Worst customer service!! They don't know the prices of items when questioned for amounts billed that are entirely too high and not the price listed."
• "Don't even consider ordering here. I placed and paid for my order, after not receiving it called. I was placed on hold for 10 minutes, then disconnected."
• "The delivery driver was incredibly rude and screamed at me in the middle of the road because he had to go through the trouble of delivering pizza to a nearby location when he was extremely busy."

Food Quality

Pros:

• "Great pizza and everything else is pretty decent food honest to god."
• "The pizza was great to my surprise. I really like it."
• "So far I'd say most of the stuff I got from there has been very good. Huge sizes great prices bold flavors."
• "The slices are big. The crust isn't too thick or thin. It's crisp and tastes good. The sauce is well seasoned and the cheese is a good quality chewy mozzarella."
• "Cheese steaks and hoagies are tasty and quality."
• "AMAZING, one of the best pizza places around. Super fresh ingredients that taste traditional."
• "One of the best places I've eatin in a longtime. I ordered the bacon chicken strips my wife ordered the Bianca wrap and my daughter the cheese burger deluxe everything was warm deliouces my next trip here I will be eating there again friendly service."

Cons:

• "The food is just not there. Ordered wings and cheese fries, the wings are not real buffalo wings they are the pre cooked breaded wing dings which was a let down."
• "Like inedibly gross. They delete their bad reviews and still have 3 stars 🤣"
• "Then I found that the stromboli was cold and the dough was only halfway cooked in the middle."
• "All the cakes were half liquid."
• "Appetizers were boxes of grease & burnt food."
• "Ordered a medium pepperoni pizza and Buffalo wings fried hard… got a white pizza with pepperoni UNCOOKED on top."
• "Food was all inedible. Uncooked bacon in the cheese fries, Alfredo sauce had the consistency of oatmeal and tasted like garlic water and sadness."

Delivery Service

Pros:

• "This restaurant is 13 minutes away from me, and I received my order 40 minutes after I had spoken to the restaurant on the phone. Which is 2 hours after I placed my initial order."
• "Ordered through UBerEATS. Delivery was pretty fast but that may be only only thing going for it."
• "This was the first food my household hasn't cooked in over 50 days (because of quarantine) . It was delicious, hot, and took no time at all."
• "Pizza is pretty good, try the panzerottis, order online for a discount, and the gentleman who answers the phone is very nice and accommodating."
• "Order 2 lunch specials and as the website say it include a soda for each but only received one soda .! Ordered chicken steak with onions but had no onions on it or the pickles on the side that I asked for . Ordered steak Stromboli, which wasn't bad but had better .. service were a fast delivery under a hour .. great attitude from delivery driver"
• "Glad to have finally found great delivery pizza in the neighborhood. Will be sticking to this place for years to come."

Cons:

• "The other delivery drivers need to work on speed and quality of delivered food. Don’t bring my food cold!"
• "When the food arrived it was cold."
• "Simply ordered a pizza, took an hour and a half to get to my house, the pizza was cold, and the driver texted my phone instead of calling as I had requested."
• "I placed an order through UberEats and it showed that this restaurant confirmed and preparing my order. After an hour and a half of waiting, I called the restaurant only to be told that they are closed."
• "Unbelievably Horrible Service! I waited over an hour and twenty minutes for my food only to be told after three consecutive calls that my driver had a flat tire!"
• "Don’t order from here unless you want to wait over two hours for your food because it was 'on its way' and be put on hold 12 times for a total of 45 minutes to try to get a status, and find out at the end of everything that your order was never on its way."
• "Ordered delivery through their website and never got it. Called multiple times and were told it was on the way."