Pizza Jawn Reviews Summary

Pizza Quality

Pros:

• "Great Pizza, great people, great experience!!"
• "The Grandma pizza was definitely one we would order again."
• "Pizza Jawn lives up to the hype and surpasses it."
• "Absolutely fantastic pizza in our neighborhood."
• "The sauce had a nice kick to it and the dough was unreal!"
• "The pizzas from Pizza Jawn were Terrific!"
• "This is one of the most unique and flavorful pizzas out there."

Cons:

• "Almost $40 for a pizza that doesn’t taste much better than dominoes…"
• "The sauce needed more flavor."
• "Not sure of the kind of cheese this place uses, but the only way I can describe it is dry."
• "The NY Hybrid was better than the Detroit but was nothing to rave about."
• "Was so excited for the hype and it literally tasted worse than dominos."
• "But generally, I thought the pizza was mediocre."
• "The Detroit was a disappointment. The sauce was way too sweet."

Customer Service

Pros:

• "The owners were friendly, and the order pick-up was well-organized."
• "As someone who really feels connected to the neighborhood of Manayunk, I'm so happy to get to know new people who clearly care about it."
• "The staff were awesome and very personable."
• "Beyond the taste of the pizza, the owner was incredibly friendly and he greeted all the customers with enthusiasm while simultaneously baking the pies."
• "Their customer service was also excellent - from David, the owner, to the guy working the pickup desk at the front door."
• "Everyone was so nice and thankful for ordering."
• "The staff was really cool."

Cons:

• "The grill person was distracted/having a bad night/looking forward to going home."
• "I saw the owner on FYI Philly preparing pizza and putting pizza in the oven and he is wearing a tank top with the side of shirt cut down on sides. That isn’t sanitary for a cook or appropriate to have your armpits open like that especially cooking."
• "The girl that was at the front was very short with her language and rude, I felt unwelcome."
• "Some guy from next door came out and rudely told us we were 'shit out of luck' because the person supposed to be there was at a CrossFit competition."
• "The benches are not great for wheelchair users as they are too low and there are no curb cut outs to access them well."
• "Got home to find out there was no sauce tried to call them to see what was up but they have no number."
• "The pizza was bad. Pure garbage, don’t waste your time."

Ordering Process

Pros:

• "Currently you have to order via a link in their Instagram page that drops at 8pm on Sunday."
• "The online time slot system worked very well and my order was completed in a timely fashion, highly recommend!"
• "Ordering was a breeze online."
• "Once I was able to figure out the ordering system, everything was superb!"
• "Recommend you follow them on Instagram as there are often special promotions."
• "Ordering process was easy and pick was seamless."
• "The online Sunday ordering (at this time) allows you to pre-order which is great for trying to avoid crowds."

Cons:

• "I even logged on right at 8 and still wasn't able to reserve one."
• "Super irritating trying to reserve a time slot on the website."
• "Not gonna lie, it can be a little confusing to order at first."
• "The ordering system is a bit tricky because planning on pizza a week ahead of time is a bit much."
• "Ordering is still ridiculous and charges a convenience fee no matter what."
• "Pizza jawn was closed when on the door their hours clearly state 4pm-sold out."
• "The ordering process was a bit confusing for a first time buyer."

Value for Money

Pros:

• "While definitely more expensive that your local pizza place, this pizza is 100% worth it."
• "It was worth every penny and was hearty enough for 3 meals."
• "The pizza, weighed about five lbs, no lie."
• "Thursday’s during stroll the street they offer slices which never disappoint!"
• "Super flavorful and appropriately priced for the quality that you are getting."
• "Little pricey, but you definitely get what you pay for."
• "Best pizza I have ever had and WORTH THE WAIT PEOPLE!!"

Cons:

• "In general, Detroit pizza is hugely over priced in the Philly area and this is in line with the market."
• "Cost was over $60 for the 2 pies."
• "I almost fainted at the price when I went to pay. $29 for a 9x9 pizza!"
• "$6.00 for a slice??"
• "5 plus tip for a slice is a little higher than most, but it's a pretty dam good slice."
• "It was wildly overpriced and you had to order your pizza days in advance."
• "The artificial scarcity keeps both demand and prices higher than a realistic market would provide."