Motorino Pizza Reviews Summary

Staff and Service

Pros:

• "While the staff was very friendly and nice and attentive, the pizza itself is rather mediocre especially considering it was made fresh and costs a lot."
• "Nice casual pizza place with a very friendly and helpful staff serving great pies."
• "Service was quick, friendly and they are obviously proud of the food they turn out as they have every right to be."
• "The staff was super friendly and helpful."
• "Great, warm, and fast service!"
• "For a busy restaurant the servers did a great job of keeping an eye on everyone's table, keeping water flowing, and food was flying out of the kitchen."
• "Every one was patient, welcoming and helpful and that’s what I call service."

Cons:

• "Ordered from Uber eats delivery requested pizza well done and utensils for salad as well as dessert pizza arrived cold was not well done no utensils included or grated cheese and other condiments never again would I order from here."
• "By delivering the pizzas to our table before our appetizers had been consumed and cleared, you spoiled our experience."
• "Our waitress also wasn't friendly which didn't help."
• "Extremely rude lady that works there."
• "Manager was extremely rude and cut me off every single time I tried to explain the situation."
• "UNRELIABLE. Customer service is AWFUL. Ordered 100 $ worth of Pizza through CAVIAR APP. Order never arrived and after 1 hour the restaurant cancelled without any explanation."

Pizza Quality

Pros:

• "The wood burning oven is authentic from Naples."
• "You can’t go wrong here. We definitely recommend the Margherita, the Soppressata Piccante or the Colatura di Alici."
• "One of the most enjoyable Margherita pies I’ve had."
• "The pizza is always on the money. No need to travel to naples anymore."
• "Great thin crust pizza overall. Their most basic pizzas are well executed, which is a good sign."
• "The pizza, with its perfectly charred crust and fresh, high-quality ingredients, strikes a delightful balance between traditional Italian flavors and innovative culinary twists."
• "The dough is fantastic, by far the best part of the pie."

Cons:

• "The pizza dough was a bit chewy."
• "The pizza came out soggy in the middle and the sauce was pretty bland."
• "Pizza rangers from $15-19 dollars. At that price point, I've had better pies in Brooklyn."
• "It was downright the most unpleasant pizza experience I have ever had to endure."
• "The pizza was disgusting to say the least the ingredient were good and fresh what killed it was the pizza dough tasted like domino pizza very floppy undercooked and tasteless."
• "Pizza was burnt and cold."
• "Pizza was just ok -- the white pizza's cheese + olive oil topping doesn't really form a 'sauce' -- so the finished pie ends up on the dry side."

Price and Value

Pros:

• "Was surprised by the reasonable prices."
• "They’ve got an amazing deal of 3 pizzas for price of 2 if you pick-up or order directly with them."
• "The prices are fair and the portions are plenty."
• "Never eaten in here but their tirimisu is the best I've eaten in the city so far!"
• "Decent lunch special- although not my favorite. $12.95 includes a pretty good salad and a large and very filling pizza."
• "Huge salad and tasty Napoli style pizza that’s only 15$ during lunch?!?"
• "The lunch deal is definitely value for money… $14 for a large serving of salad and any of the pizzas (before taxes)."

Cons:

• "Excellent pizza but because of the one size only it becomes overpriced."
• "Nice pizza, but nothing special, and quite overpriced."
• "Read so much about this place so had to visit... the meal expensive ($20 a pizza?!?!?)."
• "Pizza rangers from $15-19 dollars. At that price point, I've had better pies in Brooklyn."
• "I just ordered delivery from here. DO NOT DO IT. For over $60 I received a freezing cold prosciutto pizza, a $9 slice of dessert turned upside down and all over the container and a $4 CAN of soda. A complete ripoff!!"
• "It doesn't deserve more than two actually. The menu is over priced for a regular pizza."
• "The price, however, is a bit steep, and the wait a little tedious."

Ambiance and Decor

Pros:

• "It’s cute and cozy with a gorgeous pizza oven in the back."
• "Vibes are chill and cozy."
• "decor is so-so."
• "Looks like a cute restaurant."
• "Very cute decors and candle light on every table perfectly setting the ambiance."
• "It's a nice cosy space."
• "enjoying the sweet Italian atmosphere."

Cons:

• "Watch out for the creep in the basement that tries to look up your skirt from the cellar doors."
• "You find plenty of good reviews, so you trust them, and expect a delicious pizza. Well, pizza was simply 'decent' (it was dry), there were two radios playing different music (noisy), the atmosphere was bad (the place was empty and little care was shown to us)."
• "motor-no ! the toppings slide and slided off so easily."
• "A hidden gem in East village."