Maurizio's Pizzeria Reviews Summary

Category: Pizza restaurant

Address: 2200 NJ-66, Neptune City, NJ 07753, USA

Phone: +17325029111

Rating: 4.3
based on 124 reviews.

Food Quality

Pros:

  • "The pizza is fantastic! It took me 4 years to find a decent pizzeria in the area!"
  • "Best deep dish slice & Reg slice in all of NJ! High quality ingredients."
  • "Their grandma-style pizzas are very good and filling, as well."
  • "Their pizza slices are HUGE and the ingredients are fresh."
  • "Absolutely amazing slice i tried today, it was their boom boom chicken. Perfectly baked, perfect texture and crispness."
  • "Nice thin crust flavourful delicious mouth watering pizza."
  • "The food is fresh and delicious."

Cons:

  • "This place used to be our favorite. Tonight not so much ordered chicken Cesar salad pizza which is our fav and it was so over cooked you couldn’t fold it."
  • "Bought a shrimp caesar salad for lunch and was not thrilled."
  • "Pizza was gooey and wasn't cooked long enough."
  • "Half our order was AWESOME... but the other half lacked love... and care.. and cut corners because we 'ordered late'."
  • "Horrible chinnsy meatball parm, chicken parm sandwiches, ordered 2 caprese salads didn't receive it!"
  • "After receiving the pie we opened the box to find a very soggy pizza."
  • "do they even know what seasoning is? the food was incredibly bland and definitely nowhere near worth the price."

Customer Service

Pros:

  • "Customer service was great. They sent me the wrong pie. They fixed it immediately and sent me the correct order."
  • "Maurizio's is consistent in their service and quality."
  • "Phenomenal customer service, calzones, pizza and zeppolis."
  • "Friendly staff. Always treated me with respect."
  • "Excellent food!! Timely delivery. Delivery driver was extremely nice!"
  • "Very hard working and friendly staff, delivery and pick up times are near exact."
  • "The gentleman who delivered our food was very friendly and polite!"

Cons:

  • "However, my mom told me that while ordering over the phone, the woman she spoke with was very rude to her."
  • "Came highly recommended on Tinton Falls social FB, but we Waited over an hour for delivery, food was cold (not even luke-warm) when we got it and salad dressings were missing."
  • "Worst customer service ever waiting to go order waited 50mins."
  • "When I called the restaurant I spoke with Collette who rather then assist me she put me on hold."
  • "Terrible! Bad attitude and driver just literally dropped it off without ringing the doorbell."
  • "I spent over an hour trying to explain this to the miserable individuals I had the displeasure of speaking with over the phone."
  • "a real p.o.s delivery driver mauro I only had a $2.00 tip and he tells me it's too far I expect at least 5.00 or more."

Atmosphere

Pros:

  • "Do not pass up this place - it is one of the last remaining pizza parlors with such an OG feel on the inside."
  • "It looks like a hole in the wall pizza place, but there is a nice dining area behind the curtain."
  • "If you choose to sit in you’ll find the atmosphere to be very cozy and well kept."
  • "Environment/ Atmosphere: interior, seating area, is just perfect for a pizzeria/restaurant."
  • "This places is a hidden gem. Fantastic staff and great food! A great place for a casual and quick slice up front or to dine more formally in the back."
  • "The service is friendly and yeah, the Dining room is very comfortable highly recommend."
  • "For all my gluten free friends, when you order a GF pie you get a clean separate pizza cutter, so there is no cross contamination."

Cons:

  • "Pizza crust could be waaayy crispier (it was floppy)."
  • "Very noisy -- the acoustics are awful."
  • "Ok, place isn't FANCY, typical strip mall-looking pizza joint, like thousands across tri-State region."

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