"The pizza was terrific though. Perfectly crunchy crust and not too much sauce."
"The arugula salad was sweetened with honey (I think?). Overall, a great refreshing salad."
"Great pizza made to order. The standard square pizza is enough for 2-3 people."
"The pizza was fabulous, you can tell ingredients are fresh."
"The arugula salad was divine and pizza even better."
"The pizza was crisp on the bottom but also very soft on the inside. It was amazing."
"Pizza was delicious. Sauce. Cheese. Crispy crust. All delightful."
Cons:
"This was one of the worst pies I have eaten."
"Today I used Seamless to order salad and pasta and was very disappointed."
"The cheesecake, however, was an absolute disaster - a gelatin-based monstrosity."
"The food quality was poor & tasted canned /processed."
"The chicken marsala was inedible."
"The Pepsi was flat, the pizza was terrible and the staff just stared at you the entire time."
"The Caesar was very bland, the lettuce was not chopped well and it was overpriced."
Service
Pros:
"It's a classy-looking space, very spacious, excellent customer service."
"The service was excellent, and the price was reasonable for the number of people at our table."
"Service was outstanding. Pizza was excellent as were all the other entrées."
"The service was fast and the waitress very helpful."
"A friendly professional waitstaff. A shoutout to the young man who ran to the door with my left behind purse. Whew! Thank you!"
"Staff was friendly, pizza tasted good and came out quickly."
"The staff and service was superior!"
Cons:
"Closing time is closing time not 25 minutes before!"
"Everytime she came to our table to serve anything she kept throwing stuff at the table as if we did something wrong."
"Highly recommend for anybody who wants to have the worst service offered by the waitress, who will stand 3 meters away from you and speak some nonsense that you can’t even hear."
"POOR SERVICE!!!! Whoever answers the phone is nasty, the woman very unprofessional handling orders."
"The service was horrible, the dirty plates were on the table at all time."
"Worst customer service ever!"
"The service was slow, wait staff were angry, and the food was meh."
Value
Pros:
"All for a very reasonable price for midtown."
"Quality and taste is what you can expect from Patsy's, with prices that won't break the bank."
"A nice casual place to enjoy pasta & pizza at a moderate price."
"Great value, too. I almost didn't visit as this full menu gem is not only a pizzeria."
"Ideal place for a casual meal with friends or family without breaking the bank."
"Their food is great. I've been there twice for pizza to share with others."
"Good value."
Cons:
"Used to go every week but now the past two orders came wrong."
"Save your money and go grab a couple of slices somewhere. Skip Patsy's."
"It's far from the cheapest place around so perhaps not great for quick bites."
"So expensive. For a pizza and a bottle of wine, we were up near $100."
"It is too expensive for average food and poor service."
"In a nearly empty restaurant, they decided to seat us next to a huge table of extremely noisy people."
"Actual worst service I’ve ever experienced in my life."
Ambiance
Pros:
"The restaurant has great ambiance and a relaxed, family feel."
"Italian-style pizza with an American spin. Try the bianca pizza...yumm!"
"An Italian wonderland experience on New Year’s Eve’s Eve."
"Always consistent. Love the food, and the atmosphere... helps that it's around the corner from me."
"The inside looks very elegant."
"Amazing old school Italian joint... service is understated and magical."
"The environment was welcoming and the space was more open than the other Patsy's in the city."
Cons:
"The old fashioned style, round pizza pie was just ok— not good for nyc."
"No A/C."
"The ambiance was good and casual, the price was fair as well."
"On a Sunday around 4pm, the restaurant was practically empty. Definitely need more people here as the food was phenomenal!"
"Patsy's offers seating, which is a welcome relief."
"The warm bread with the olive oil that they put out was superior."
"The crust was fantastic the sauce was tangy the pepperoni was delicious and the basil had it just the right touch."