Address: 1801 Hylan Blvd, Staten Island, NY 10305, USA
Phone: +17189798500
Rating: 4.4
based on 152 reviews.
Service
Pros:
"Service was really great."
"Service above and beyond..they make you feel like a superstar ⭐️"
"Food was hot and delicious, table was tended to constantly with caring and professional staff."
"The service was top-notch."
"Our server, Daniel A., was attentive and helpful and explained all the daily specials to a T."
"The wait staff was very attentive."
"Our server Dave was extremely attentive and available to answer any question we had."
Cons:
"The issue was the hosties and the girl seating people were saying two different things about wait times."
"Waiter disappeared and the place was no where near capacity."
"Service was something that needs to be worked on Waiter was a gentleman but lost for a while we had to wait 15 minutes to get a glass of water."
"Service is horrible. 20 minutes for a waiter to even take drink order."
"Service was less than satisfactory on the Wednesday evening I was there for dinner."
"our waiter did not put in one of our orders by mistake and did nothing to make up for the fact that our guest of honor waited and extra 15 mins for his meal."
"Horrible Service, Welcome ladies is this very very rude not knowledgeable waiters, waiting to get menus 20 min."
Atmosphere
Pros:
"Great atmosphere, superb service every time."
"The inside was absolutely beautiful."
"Atmosphere was so nice for a summer evening."
"During good weather they open up the whole place for an outdoors dining feel experience and have a roof top dining as well."
"Really outstanding place with a beautiful atmosphere,... reasonably priced great parking across the street."
"The interior is designed in dark and gold colors and was sparkling in the light of chandeliers."
"The atmosphere was vibrant, relaxing, and all around enjoyable."
Cons:
"The place is LOUD...... in total 2.5 hours of my life wasted I'll never get back for a pizza we could not eat."
"I do feel the dining room can get pretty loud making it hard to talk across the table."
"It was so loud and very hectic."
"Place is packed and as always very loud."
"You can barely hear each other talk at your own table."
"It's also a little loud when very busy."
"They play the music so loud you can't hear each other talk."
Food Quality
Pros:
"Everything was absolutely delicious. The wings were so crispy and tasty."
"Absolutely the best pizza perfect thin crust and fried zucchini that doesn't need marinara it's so good."
"Food was great! It was extremely packed, its was annoying having people try and get past so we had to keep pushing our chairs in !!! But it's a nice place."
"The food is incredible here."
"The calamari and zucchini flowers were spot on delish!"
"The food is very delicious."
"The chicken fettuccine was so tasty."
Cons:
"Every time I order for delivery, either items are missing from my order or I have to wait over an hour to deliver and it's only salad."
"I've ordered veal parmagan, it wasn't that great. Too much of bread crumbs and vegetables were not washed good before cooking; I could feel sand on my teeth."
"It’s the second time at this location and both times someone from the group got food poisoning from here."
"We were very disappointed with the food, squid ink pasta was not good at all."
"Delivered barely warm chicken parmigiana with bone in chicken? Soggy chicken as well."
"Linguine and clams dish full of sand, penne pasta hard as a rock."
"The pizza was very bland especially the white pie."
Value
Pros:
"Portions are large. Pizza is thin crust and fairly priced."
"Great food, great prices and wonderful service!"
"The best pizza I've ever had in my life, and great service to match."
"Great customer service & Food, plus valet parking across the street."
"The food delicious, the staff exceptional."
"Foods good, 8 out of 10 IMO, it was a lil over hyped/priced."
"The truffle Mac and cheese which was perfect!"
Cons:
"A bit overpriced but generally okay."
"Only giving 2 stars because the food is good... I wont go back here again just simply for the poor service."
"$150 later we are disappointed and hungry."
"Would give 0 stars if I could. First thing I ordered were the zucchini sticks they came out completely black and burnt."
"The truffle French fries save your money Flatbread is flat and boring."
"23$ for Penne w/Vodka sauce... I'll go to the pizzeria across the street, pay 12$ and get half a loaf of bread with my meal and it will taste better."
"Seriously terrible waste of $38!"
Management
Pros:
"Hats off to the owner for keeping the place organized and in order."
"Umberto the general manager he was great he fit us in after a snafu with the reservation thanks again."
Cons:
"You can't enjoy your meal when you've been treated without dining etiquette from the floor manager."
"our waiter did not put in one of our orders by mistake and did nothing to make up for the fact that our guest of honor waited and extra 15 mins for his meal."
"They said the manager would talk to me when i got there. That was never coordinated, and no one said anything to me once i got there."
"This place is a joke for the extra things they charge you for."
"They charge you 4% to use ur credit card which should never fall on the consumer."