OG Pizza Reviews Summary

Category: Pizza restaurant Philadelphia, Pennsylvania

Address: 2500 Frankford Ave, Philadelphia, PA 19125, USA

Phone: +12156347667

Rating: 4.5
based on 160 reviews.

Pizza Quality

Pros:

  • "The pizza is as good as ever. Light, airy crust, with just enough chew."
  • "Their white pies are great."
  • "The pizza slices are huge and they're always so flavorful."
  • "The Sicilian had fresh sauce and a crisp, thick crust."
  • "Perfect amount of everything on the pizza, cheese, sauce, crust. It's just great."
  • "The pizza at OG Pizza is outstanding!"
  • "Best pizza and freshest dough in the neighborhood. Hands down."

Cons:

  • "Order two large pizza today, and i was a little upset!! that the pizza was burnt and greasy."
  • "The plain slice was absolutely horrific! The sauce had too much oregano and the pizza was literally drenched in oil, couldn't even finish it."
  • "Pizza was totally burnt."
  • "The pizza crust was flimsy and soggy as if the pineapple juice hadn't been drained before putting it on the pizza."
  • "If you want burnt pizza crust this is your place."
  • "Was quoted an hour, food arrived in 40 minutes. Normally that would be great but it was one of the sloppiest pizzas I have received."
  • "The toppings were clustered towards one side of the pizza, not exactly all on a half but really not evenly distributed."

Customer Service

Pros:

  • "Excellent food and service!!!"
  • "The staff was friendly and the teryaki pizza was ok considering I was hungry."
  • "This pizzeria calls you when your pickup order is ready. Such an amazing practice."
  • "Phenomenal service."
  • "Everyone here is so kind and the food is always amazing."
  • "Thanks to the lovely staff for being there and being very kind."
  • "The Staff is always so kind and are very responsive."

Cons:

  • "The response from the counter woman was a little arrogant 'it ain't easy being the best'."
  • "The girl at the counter with the light eyes is really rude and dismissive."
  • "Im very disappointed in the service. The guy on the phone argued with me."
  • "Only complaint is the $1 charge for a box when you get a couple slices... but I still go back weekly."
  • "Customer service is so rude I ask them why don’t you use spatula instead of using bare hand for grabbing pizza."
  • "Tonight was frustrating as I asked if they charged for a card and I was given a vague answer. Just be clear and up front."
  • "Charged me a half a buck for a card... The new place is poorly managed."

Cleanliness and Atmosphere

Pros:

  • "Very nice and clean place."
  • "The interior was bright and clean with the coolest pizza oven I have ever seen."
  • "The shop is very clean they’re very professional you can see your food being made they were gloves when they are serving your pizza."
  • "Staff was friendly, service was quick and they even have a large enough sit in area to with a tv to watch while you dine."

Cons:

  • "The only 'bad' thing about our visit was that the tables and floor was a bit dirty."
  • "Food is amazing, the place could use a cleaning and some structure cause their is drug users in and our of the place all day, and sit there not saying nothing, place a order for pick up, please avoid eating in there."
  • "They won’t customize slices with toppings because of “health and safety reasons,” according to an employee, but I just saw one of the chefs eating French fries with their gloves on."

Value for Money

Pros:

  • "The slices are huge, reasonably priced, and the crust is sooo good!"
  • "Pricing was reasonable for what you get!"
  • "A very good slice of pizza that certainly slaps the spot."

Cons:

  • "It is a little pricey just being transparent but it's worth the money!"
  • "The cheesesteak was just ok - not sure why it was almost $15 since it was average pizza place cheesesteak."
  • "This place is very expensive for what you even get. Quality is terrible and the service isn’t much better."
  • "The $1 extra for using a credit card to pay isn’t exactly a great idea."

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