NJ EXOTIC MOTORS Reviews Summary

Category: Used car dealer

Address: 310 Rahway Ave, Elizabeth, NJ 07202, USA

Phone: +12014086828

Rating: 4.1
based on 138 reviews.

Customer Service

Pros:

  • "Adam and Abood were very helpful. Adam was informative and engaging and seemed engrossed in helping us get the best deal."
  • "It was an excellent experience with the staff there, although my credit score was not that great, yet tried to help me as they possibly can."
  • "Went in looking for a specific car and they were very honest about the cars condition and then worked to help us get into a car and finance in our budget."
  • "I would definitely recommend this dealership. They have excellent customer service and Adam was amazing helping me with all my needs."
  • "Everyone here is 100 % honest, nice and VERYYYY helpful !"
  • "THE BEST CAR DEALERSHIP!! β€œAmazing” does not begin to explain the quality and care you get at NJ Exotic Motors."
  • "Thank you to Adam, Mike, Ben and the nj exotic motors team!!!!!! All the gentlemen were extremely pleasant and helpful to customers needs!!!!!"

Cons:

  • "The service is really bad and unorganized."
  • "Very bad customer service sold a car that is fallen apart."
  • "The most unpleasant, unprofessional experience I have ever had trying to purchase a car."
  • "This place will waste your time and lie to you."
  • "Dishonest and HORRIBLE communication. I called several times about a Nissan maxima to ask questions."
  • "If i could give 0 stars then i would."
  • "Absolutely horrible service, I bought an Infiniti g37x from here and it was in horrible condition."

Professionalism

Pros:

  • "Above and beyond attitude and service."
  • "This was great business!..I’m totally happy and They make you feel like family there, will find the perfect car for you…cannot believe I also got a 5,000 dollar discount awesome business."
  • "Great customer service. I drove 1 and half hours and it was worth it.. definitely recommend."
  • "We started our process of getting a vehicle and what we got is excellent customer service, patience and a quality car."
  • "I had the best experience from start to finish at NJ Exotic motors, with a great selection of cars and great customer service."
  • "Great deals on some really great cars."
  • "I walked in to NJ Exotic Motors and drove out a satisfied customer πŸ˜‰ My salesman, Adam was very nice, respectful, helpful and useful."

Cons:

  • "DONT WASTE YOUR TIME! So unprofessional! Manager smokes in front of you, they are dressed so unprofessional ripped jeans etc!"
  • "NEVER AGAIN!! We came all the way from upstate to leave without a car, smelled like cigarettes from the manager smoking in the building and extremely upset!"
  • "WORST CUSTOMER SERVICE. I have never in all my years shopping for a vehicle have been treated with that type of customer service."
  • "The service was HORRIBLE. The customer service was none existent."
  • "horrible employees and even worse management."
  • "They try to come across as friendly honest people with attempts of luring you in with cheap pizza and will try to pressure you to give a 5 star review."
  • "The staff were careless, non professional and they didn’t apologize for the disrespectful treatment."

Honesty

Pros:

  • "Hands down best experience ever with dealing with a dealership."
  • "Absolutely thrilled with my experience at NJ Exotic Motors!"
  • "Service was amazing, made me feel super confident and ensured I would get the best vehicle for me and my family."
  • "Great experience l, helped us with finance and helped us be able to get a great car with a budget and down payment We could afford."
  • "In and out in 2 hours! Service was good."
  • "Everyone was very hospitable and professional."
  • "My husband & I were extremely impressed with the quality and detail they took to help us."

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