"Gary is one of those guys who loves what he does and doesn’t mind sharing his experiences."
"Gary was very helpful and gave me cool advice when purchasing my first ever vehicle."
"James was my salesman and he directed me to a great used car."
"He was thorough, helpful and patient with us."
"I just want to give a Big thank you to JASON sales rep and ANGEL the mechanic Thank You guys."
"Gary was impressive haven't had someone this professional helping me in a long time."
"Our salesmens Gary, phenomenal customer service. Honest with his approach with everything."
Cons:
"Stay away from this dealership and do not give them your business."
"The dealer refused to let me test drive the car."
"The manager was very nonchalant about the whole situation and I felt as though he did not care how concerned I was."
"They do not let you test drive the vehicles before working out the price and agreeing to the terms."
"Don’t buy a car from Gary (the car salesman) because he won’t care about you or the car, just your money."
"The service we got was one-on-one personalized."
"Sales rep lacked customer and salesmanship."
Vehicle Quality
Pros:
"I recommend Brick City Motors to Everyone."
"This place is Amazing!!"
"Great Used Car Dealership. #1 in Essex County."
"I would definitely recommend anyone looking for a good quality used vehicle to visit Brick City."
"I highly recommend Brick City Motors. These guys are straight shooters with the utmost integrity."
"I am very happy with my 2017 Fiesta and equally happy with the customer service that I received."
"Their used cars for sale are great!"
Cons:
"They wont even get a star they are rip off my niece bought a ca from them not even a month later it needs a transmission."
"They will sell you a junk car purposely."
"Sold me a car with multiple oil leaks that I wasn't able to detect until I took it to a mechanic."
"Already putting $3000 into car and only had it for 4 weeks and 100 miles worth of driving."
"The cars are trash, the loans are predatory, and the staff are scammers."
"There was a major oil leak that was sealed with a temporary sealer that once dissolved the problem became extremely dangerous."
"The car 'LOOKED' like it was in good shape. But yet again we are in the same position it broke down AGAIN within 2 months."
Honesty and Integrity
Pros:
"Gary, who was my salesman is not selling cars, he's promotes a positive image and level of customer service that stands out in the crowd."
"Sergio especially went above and beyond to help me buy my very first car and made me feel certain that they are honest and outstanding in their customer service!"
"They are honest extremely helpful and family oriented."
"The service was phenomenal and they kept their word."
"Gary made miracles happen, and also made sure my kids and I felt comfortable during our time there."
"Gary when I tell you this is the most positive honest car dealership sales person that I've ever dealt with in my 46 years he made it happen for me."
"Sergio and the rest of the sales team are professional, courteous, loyal to their customers and honest."
Cons:
"This dealership is a Fu%$ing JOKE! Get your $hit together SERIOUSLY!"
"So, No I would not recommend buying from this dealer! Stay away!"
"Do yourself a favor.. Buy a car elsewhere!"
"Extreamly disapointed!"
"I hope I never have to go to this dealership again! I do not recommend!"
"RUNNNNNN AWAYYYY!!!!"
"AVOID AT ALL COSTS! This place is as far from honest and trustworthy as they get."