Performance Motorcars Inc Reviews Summary

Customer Service

Pros:

• "They went above and beyond for my family this Holiday Season and I am forever grateful for this team of sincere individuals."
• "The sales and service people are ALWAYS courteous and ALWAYS transparent."
• "Everyone is super friendly and helpful."
• "The staff was extremely helpful and very personable."
• "The entire staff was pleasant and accommodating and the quality of the car I chose was superb."
• "All of my questions were answered promptly and professionally."
• "The staff is professional, courteous, accommodating, and HONEST!!"

Cons:

• "I expected more from this dealership because I dealt with them before but never again."
• "He proceeded to shout at and berate us for taking it to our personal mechanic, threaten to raise the price if we took it to the Subaru dealer."
• "Astounding incompetence from the owner."
• "Jacob (the Owner) was rude yelling at her."
• "Service department blatantly lied to my mother about service work needed they should be ashamed."
• "We arrived here, and within 15 mins we decided to leave because of the salesperson Jacob, he was rude and had no clue what he was talking about."
• "Stay far away from this dealer... They think everyone is born yesterday."

Vehicle Quality

Pros:

• "I wound up with a gorgeous low-miles vehicle that was so impeccably maintained it looked like it just rolled off the production line, at a very fair price."
• "Cars is in amazing condition for the year with very low miles."
• "Their cars are fine quality."
• "The truck is in great shape, and a rare find with just the options I wanted."
• "The car was in great shape visually and I had this confirmed by a local shop that did a pre purchase inspection."
• "They have a great choice of quality, clean, low mileage cars."
• "The car is in great condition, and was at a very reasonable price."

Cons:

• "On my way back from purchasing the car the check engine light started flashing... But then the light stayed on."
• "Sold me a van for over 20k with 8 thousand miles on it that leaks From the roof in 4 spots."
• "There was a mechanical problem with the car we purchased almost immediately after we drove off the lot."
• "When they purchased this vehicle there was structural damage."

Sales Experience

Pros:

• "Caleb Rose- the salesman was fabulous. He was thorough, professional and on point."
• "The salesman Caleb Rose exceeded our expectation."
• "Caleb was a pro at walking me through each step of the process and making me feel comfortable."
• "Caleb was awesome! He really took the time and effort to find me a car that fit my budget."
• "Caleb made the transaction seamless and easy."
• "Caleb, our salesman was a true gentlemen; honest, straightforward and caring."
• "My salesman, Caleb, was an absolute pleasure to work with."