"Dealers and salesman are so politely knowledgeable."
"Louis from Ideal Auto Exchange is the first to reach out to me."
"Very honest and a pleasure to deal with."
"Honest, courteous service."
"Professional, efficient, incredibly polite."
"The guys were super friendly! The staff was quick and efficient with my checkup."
Cons:
"They charge you a 24.75 APR rate and say it’s cause of your credit and you can have terrible credit."
"Don’t be fooled they are a scam as much a regular dealership."
"Many of the cars are overpriced."
"Buyer be aware all their vehicles r high mileage n been in multiple accidents plus are over priced."
"The only thing they are toooooooo slow to do all the paper work."
"Don’t be fooled the cars listed online do NOT include sales tax and dmv fees."
"I almost blowout my car because they didn’t even bothered putting antifreeze.! Thats why i give them 3 ⭐️."
Buying and Selling Experience
Pros:
"I got me a good price without haggling, got the car ready in no time, prepare everything so quick for me."
"I would definitely recommend this place to anyone."
"We drove away with the exact car that we wanted at a fair price."
"Was able to get a pretty good price on selling my car here."
"If you want a fair price for your car this is the place to go."
"Cashed the check same day. They paid off my lease 4 days later."
"The whole deal was as simple as he said it would be."
Cons:
"Bought a car here and it came with a ton of issues, and now im stuck with the car."
"Plus the car i bought they told me they will clean it and do all the services, thay didn’t do the shampoo, no Carwash, no oil change."
"When I bought my car, Dave promised that their shop will go over everything and change the oils and fluids that needed to be changed. They took care of everything except the most important thing of all!!"
"Also i must add that my battery light did come on after driving around for 1 hour but it’s not a deal breaker for me."
"The only gripe I could say is that the car wasn't 100% cleaned."
"Looks like it hasn’t been changed in a VERY long time."
"Very Disappointed!!!"
Staff and Management
Pros:
"David is amazing! He spent a half hour going over my car for purchase."
"Awesome service..called and dealt with Allan..he was professional, patient and very educated...knows what he was doing..gave us really good discount...if there were more stars i would have given them that."
"Louis was extremely personable and honest."
"Joel and the team at Ideal Auto exchange are good people with decades of experience giving fair and honest advice."
"Louis Katz who is such a pleasure to meet, a true humble and professional person."
"Louis is the man, very professional and understood the concerns I had."
"Louis and David were so helpful, friendly and transparent about the process."
Cons:
"Don’t second guess coming here this is the place to buy and exchange your car."
"They are nice people, good treatment. The only thing they are toooooooo slow to do all the paper work."
"The only thing they are toooooooo slow to do all the paper work."
"Don’t be fooled the cars listed online do NOT include sales tax and dmv fees."
"Buyer be aware all their vehicles r high mileage n been in multiple accidents plus are over priced."
"I almost blowout my car because they didn’t even bothered putting antifreeze.! Thats why i give them 3 ⭐️."