"The delivery service is super efficient and saves me so much time!!"
"Guys at East Village Farm & Grocery made my valentine a special day. Delivered on time and accurately to a very difficult hotel in midtown."
"The store delivers quickly in addition to having fresh juices for added convenience."
"They also offer fast and convenient delivery!"
"Thanks to BeerRightNow I get delivery often and quickly."
"When I need a quick delivery, East Village Farm & Grocery never disappoints."
"I appreciate how easy it is to order groceries online and have them delivered in a matter of hours."
Cons:
"Delivery always takes more than an hour, regardless of your location."
"I ordered from here and they said it was delivered when it hadn’t been."
"Order never arrived."
"They didn't deliver my food and it took me two weeks of calling seamless and restaurant to get a $70 refund back."
"Placed a delivery order and it never came."
"The order I placed via Seamless arrived over 2 hours late."
"Ordered from them on doordash for an event. Said it would take 30 minutes to arrive... Took them two hours."
Customer Service
Pros:
"Whenever I'm actually inside the store the service is great and the staff very helpful and friendly."
"They make sure that the customer is satisfied."
"Service is great and quick."
"Nice customer service."
"Manan and Paul at East Village Farm & Grocery lead the team with great local service, going above and beyond to make sure customers are happy."
"Customer service went above and beyond to make sure I was satisfied with my experience."
"Workers and managers are very quick to respond to any inquiries or issues."
Cons:
"Possibly the worst deli on lower east side. Extremely rude, unprofessional people."
"Not only are they incredibly difficult to understand due to heavy accents, but they just don't care to even feign professionalism."
"Extremely rude & refuse to help when they make a mistake."
"They are the rudest people I've ever spoken to over the phone."
"The person that I spoke to screamed at me on the phone and hung up."
"The delivery driver called me and began verbally harassing me and screaming."
"So rude I couldn’t hear with my ears what the owner/cashier was telling to me, 25 years old girl…. It’s crazy."
Product Selection
Pros:
"Whether I'm choosing a bouquet for a special occasion or just looking to brighten my mood, their unmatched selection and quality never cease to wow me."
"They carry a complete selection of mixers, bitters, syrups, garnishes and much more."
"I loved the variety of candies and snacks available!!"
"And if you're into beer, their selection is top-notch."
"They carry a wide variety of fresh produce, meats, pantry staples and a great selection of Beers."
"The store itself had a wide variety of fresh food and artisanal goods and was kept in immaculate condition."
"They have an amazing selection and introduced a little of Ireland to my neighborhood."
Cons:
"This grocery store is very overpriced even compared to wholefoods which is only 4 blocks away."
"Avoid if you can, place marks up every product close to 50% Nothing is marked in store and the transaction at the register is certainly done quickly to avoid customers seeing the crazy prices until the last minute."
"They are seriously gouging the prices on items that are now out of stock in all the drugstores."
"They charged me $20 for disinfecting wipes (which were never delivered) and another $22 for 12 rolls of cheap toilet paper."
"I had gone to buy cashews, firstly everything here is so overpriced."
"They will charge $10 for one pack of butter, always find months old expired items on the shelves."
"Lastly, the price mark-ups are substantial versus other delis and supermarkets."
Store Environment
Pros:
"They are also diligent in keeping the store clean and well-stocked, which makes my shopping experience all the more pleasant."
"The store is always clean."
"And their organic selection is fantastic!"
"The store is always spotless - I've never seen a cleaner grocery store in my life!!!!!"
"This store is open round the year... May it be Storms, Hurricanes, Covid OR any other disasters."
"The store is squeaky clean, the setup of the store is gorgeous, and they always have great deals!"
"This store has outstanding cleanliness. Shopping in such a clean, well-organized setting is always a pleasure."
Cons:
"This is scam shop."
"I am stunned at how awful I was just treated."
"This is not a good place to shop in person they're more concerned about deliveries."
"This is a thieving fraudulent business."
"They should be shut down for fraud."
"Quite possibly the worst place you could go in the entire NYC... They told me they didn’t have what I ordered... When I had walked out they marked it as completed in an attempt to steal $70 from me."
"Horribly unprofessional; unclean and unkempt; always out of things and utterly uninterested in customer service."