Whole Foods Market Reviews Summary

Category: Grocery store Marlboro, New Jersey

Address: 113 US-9, Marlboro, NJ 07726, USA

Phone: +17327925900

Rating: 4.3
based on 127 reviews.

Customer Service

Pros:

  • "Everyone is friendly and ready to help, checkout is a breeze and easily recyclable paper bags are provided to carry out with."
  • "It's such a pleasure shopping at Whole Foods. They're kinda pricey but the staff are all friendly and knowledgeable."
  • "The staff was very attentive, friendly, and chatty."
  • "Fantastic service! I have a handicapped daughter that lives in a group home... you made some special needs young ladies very happy!"
  • "I’ve always had great customer service."
  • "As far as the employers go. I've never seen so many great workers in one place."
  • "The Whole Foods staff were so willing to help."

Cons:

  • "The store itself is fine but most of the employees seem miserable and inconvenienced by your presence."
  • "I have never had someone belittle me and make me feel so uncomfortable to ask for help in a store as much as your employee named Bill."
  • "Rude shelf stockers. I asked this lady to help me look for a certain item I needed and she blew me off."
  • "The cashier got the attention of the manager who came over and walked away without helping at all."
  • "It has become a tense experience shopping there... It’s always crowded and they’re looking like they hate their job."
  • "I asked for a suggestion from the women in the Health and Beauty Department and she was so rude to me."
  • "But the store isn't clean and the staff is nasty and pretend they don't see you."

Product Quality and Selection

Pros:

  • "Eclectic variety of foods. Free WiFi. LOTS of seating."
  • "The produce is great, there are a lot fewer options of brands so it is less overwhelming than the average grocery store."
  • "This is the only store that sells the best mayonnaise on Earth: Sir Kensington's Chipotle Mayo."
  • "Fish is outstanding."
  • "Marlboro Whole Foods has great selections on organic meats, produce and fish."
  • "Everything in this store is fresh and healthy. When things are on sale, it's the cheapest price in town."
  • "OMG, the coffee coated fresh burgers where absolutely the best."

Cons:

  • "Some prices are still extremely expensive in comparison."
  • "I’ve come to this location 3 weeks in a row and their coffee bar has been closed every single time because no one is there to work it."
  • "Typically clean but often out of stock of produce for some reason."
  • "Second time coming and pastries and bread are basically all out."
  • "Everything else is priced way too high."
  • "Several times stocked items on the shelves were well past expiration."
  • "The prices are really high. It’s $14.99 for a pound of chicken salad & $5 for one slice of pizza."

Shopping Experience

Pros:

  • "A pleasant grocery store experience. Spacious and inviting, Whole Foods offers all the top shelf food products and produce one can need without the overwhelming variety for each item."
  • "First time shopping here and was very impressed with how clean and organized the store was."
  • "I love Whole Foods especially for my WFPB WOE (Whole Food plant-based way of eating) because many grocery items for my recipes I cannot find in my local store."
  • "Plenty of parking, well lit."
  • "Warm and welcoming, the exterior invites you into the building."
  • "An amazing place to get great quality products that are worth the money."
  • "I ordered online through Amazon and my delivery was on time, beautifully and as expected everything was top notch."

Cons:

  • "Don't do an Amazon grocery delivery order, unless you don't want it to show up and Whole Foods to blame Amazon."
  • "I still spent way more than I wanted."
  • "I witnessed all of the baked goods in the showcase that did not sell being thrown away at the end of the night."
  • "There is only one mobility scooter shopping cart."
  • "Been shopping here for years. Food not bad but overpriced and not sure what’s happening with this new way they make you wait to pay."
  • "Nice store, but NO LIQUOR LICENSE at this location."
  • "This Whole Foods had everything that a person could ask for."

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