ShopRite of Somerset Reviews Summary

Customer Service

Pros:

• "The crew in customer service is great."
• "Customer service is great, management is not."
• "The staff is very helpful and friendly!!"
• "Front desk is always helpful and pleasant."
• "The cashiers were really friendly."
• "Staff are wonderful, many of the same faces over the years."
• "Even when it is very busy, the staff is friendly."

Cons:

• "We called but they hung up on us no matter the amount of times we've reached out."
• "I will not be coming back here."
• "The employees always look miserable, have an attitude, and they don't acknowledge a word you say."
• "There are employees that make no bones about not caring about the service they provide."
• "The pharmacists themselves are not too engaging or willing to go extra to help."
• "Terrible. Everytime I go in this place, the workers are miserable and rude."
• "Shawn The Assistant Manager Was Rude."

Product Quality

Pros:

• "Produce here is more varied and fresher than the Stop & Shop close by."
• "The produce here is really good quality and they have a lot of options for ready-made foods."
• "Veggies are always fresh."
• "The store was beautiful and clean."
• "Freshly cook meals cater to the nondiscriminatory customers.... Don't need to cook."
• "The produce is generally fresh and well tended, and the meats department is well stocked most weekdays."
• "The produce is always fresh."

Cons:

• "Remove plastic from container only to find mold on the strawberries."
• "Many times potatoes rotting in the plastic bags."
• "Mixing new meat with old meat. It's not fresh."
• "The dozen of eggs in this ShopRite is near $5 for large white eggs while the egg prices dropped to $2 a dozen in Aldi, LIDL and Costco."
• "Rat, bird and dirt coated bakery."
• "One of my guests grabbed a pineapple out of it and it was the center of the pineapple."
• "This is week 4 with no bone-in skin-on chicken breast."

Store Experience

Pros:

• "They have all of my favorite foods, deli meats and cheeses etc."
• "Clean grocery store with reasonable prices and frequent sales."
• "The store layout is different than most, with refrigerated goods spread throughout the store."
• "I'm really impressed with the quality and selection of groceries at this ShopRite."
• "Large clean store with a shopper friendly layout and a good selection of product."
• "Well stocked and clean."
• "Always stocked and clean."

Cons:

• "The dairy dept has gotten understocked since its manager retired."
• "Been going here since it opened, sad to say it's staff has gone downhill fast over the years."
• "WHITEWASH BEING DONE IN THIS STORE IN THIS STORE MINORITY BUYER BEWARE IT HAPPENED TO ME."
• "Shop from home’s system is a mess."
• "Deli is brutally slow and the employees are generally cranky."
• "Buffet food after 3pm is usually awful."
• "Spice aisle is a disaster, bread aisle lately empty shelves."