Address: 72 Princeton Hightstown Rd, East Windsor, NJ 08520, USA
Phone: +16093367744
Rating: 4.4
based on 167 reviews.
Customer Service
Pros:
"The staff here are very friendly and always greet us with smile and make sure they give candy to kids at checkout counters."
"The store assistants and the ladies at the register provide excellent service."
"People who work there are helpful."
"Staff are also non-fussy and very courteous in general."
"The lady at the register was very kind and helpful."
"Owners are great and helpful."
"Well organized store with excellent folks on the store willing to help people."
Cons:
"The lady at the register was so rude."
"Poor customer handling/respect and expired/ old snacks and edibles."
"Today was the worst experience I had here. Not to mention the other times where the cashiers are rude."
"The cashier named Leena didn’t even have the decency to make eye contact with her when checking her out."
"Cashier should be more friendly."
"I had a terrible experience buying Bournvita at Patel Brothers."
"Some times when you ask for something, nicely, looks like they don't want to be asked...they respond back on is on language and not friendly."
Store Layout and Cleanliness
Pros:
"It is a nicely laid out store and more spacious than most Patel Brothers stores."
"The store is always clean and well stocked!"
"Clean, Spacious, Greatly Priced, Organized, Everything under one roof."
"It’s a clean, easy to navigate Indian grocery."
"This place is clean and staff is helpful."
"The store is very spacious. Even on Saturday’s and Sunday’s when they have Pani Puri stall, it won’t feel so crowded."
"During this pandemic the store is taking all necessary steps they need to in order to maintain hygiene."
Cons:
"It is not a clean place."
"Loud music with lot of incense sticks smoke in the store."
"There is no sanitizing of the carts."
"This store is worst in all Patel brothers. So many expired items on the shelves."
"They sell expired food and they will sell you naan with fungus on it."
"No enforcement of wearing masks masks with the customers and management."
"Aisles could be spaced out a bit. It is always congested to walk through."
Product Quality and Variety
Pros:
"Price is reasonable. Vegetables are fresh with varieties."
"The store had a wide variety of authentic Indian products, from spices to snacks, providing a true taste of India."
"Lots of fresh veggies and groceries. Their snacks and fresh rotis are really good."
"Good store to get Indian groceries."
"Monopoly over affordable Indian Groceries. This store had a lot of fresh produce and all required Desi groceries to setup and maintain your home."
"One of the best places for Indian groceries. Large collection of fresh produce."
"Vegetables are fresh. Leafy greens are fresh and stay long fresh to store."
Cons:
"In Sooji Ravva and Idly Ravva we are getting small stones in swad brand."
"Bought a carom board. Quality is very bad."
"I bought whole urad. Cooked it in pressure cooker for 1h 30min and there were some pieces still raw."
"I had bought tomato ketchup last week and it has expired date for November 2020 such a poor customer service they don’t even check expiry date/sell by date before putting it on shelf."
"The plastic bottle version of Thums Up that I bought turned out to be fake."
"I wanted to give you all a heads-up about a fake Bournvita I encountered."
"Every time, some of their items are rotten to taste (especially their sambars)."
Shopping Experience
Pros:
"Patel brothers east Brunswick is the most loyal store..it is the best Patel store out of the five in New Jersey."
"Patel Brothers are a great place and caters to the needs of South Asian community (SAARC)."
"Best thing is weekend specials like pani puri cart and very fresh and tasty sugarcane juice only in summers."
"Great grocery store for ethnic items."
"The produce is fresh."
"As a regular at this delightful Indian grocery store, I've consistently enjoyed their vast selection of vegetables, groceries, and the recent addition of freshly made chapattis and rotis."
"Shopping at Patel Brothers is a wonderful experience every time one buys shops here."
Cons:
"No limit to the number of people entering the store- store is overcrowded."
"Moreover, no one in their restocking workers are maintaining six feet distance from customers."
"Pretty sure if there is a box that says ‘Not for Sale outside INDIA’ it may be illegal to sell here."
"I will never shop at the Patel brothers again."
"Visiting Patel brothers was a horrible experience."
"This particular store, though convenient, lacks varieties by a lot compared to stores like Patidar on rt 27."
"The store can get crowded on the weekends, so plan accordingly."