ShopRite of Marlton Reviews Summary

Category: Grocery store

Address: 307 Rte 70 W, Marlton, NJ 08053, USA

Phone: +18569837370

Rating: 4.1
based on 149 reviews.

Customer Service

Pros:

  • "The cashier, Ashley K., was friendly and sweet."
  • "The employees always help you find whatever you are looking for."
  • "Clean store. Staff is courteous and helpful."
  • "The staff at this location are personable and knowledgeable of their store."
  • "The staff is very friendly and Knowledgeable."
  • "The cashiers are all wonderful, they are understanding and patient with customers."
  • "The employees are friendly and helpful."

Cons:

  • "They never have enough cashiers on to keep the lines down."
  • "Customer courtesy is an epic fail."
  • "Worst Shop Rite ever! The employees win the prize for their rudeness."
  • "Consistently the WORST customer service in town."
  • "Cashiers are usually miserable looking."
  • "Horrible customer service! They left carts in the isles in the way while stocking and never moved."
  • "Multiple times I have been cut off while walking by a staff member without so much as a pardon."

Store Layout & Cleanliness

Pros:

  • "This store has a large variety of products."
  • "So clean and large selection of things you won't find at other shoprite's."
  • "With its very clean, well stocked shelves and clearly labeled everything it’s s breeze to navigate."
  • "The store is always very neat and clean."
  • "The store is always clean."
  • "Otherwise the store is clean and not too busy."
  • "Very big store. Plenty of parking and carts."

Cons:

  • "The overall layout of the store is horrible and makes no sense at all."
  • "Aisles are too small. It always seems dirty somehow."
  • "The place is always crowded with few cashier lines open."
  • "Lately store standards have been slipping, they are out of many items."
  • "Store seems dirty, unkept but it was Saturday night."
  • "They have a weird health food section instead of keeping those things with their related foods and makes things hard to find."
  • "For a store this size, I wish they had a better selection in general."

Product Quality

Pros:

  • "Never had any issues with their seafood, meat, dairy or produce."
  • "They have very good fish and I purchase it when it is on sale."
  • "Their deli department is always well stocked with a lot of goodies."
  • "They have a lot of vegan mock meats and cheeses."
  • "Their pies are very good."
  • "They have very good, fresh produce."
  • "Meats, canned items, and freezer items are fresh and priced well."

Cons:

  • "Packaged deli cold cuts (oscar mayer) were discolored, looked bad."
  • "Same issue with deli items. I bought pre-sliced cheese, only to find it spoiled with green spots when I got home despite the expiration date."
  • "The employee servicing the Seafood counter had horrible sanitary skills and should not be handling food."
  • "The store-made bakery items as well as items they get from their offsite bakery (birthday cakes) are consistently expired despite the date indicated on the labels."
  • "Just bought a rotisserie chicken at ShopRite in Marlton. It was EXTREMELY dry, no juice, definitely overcooked."
  • "Today's shrimp was gooey... Much smaller than usual."
  • "These 6 boxes of beef are stale and smelly!"

Shopping Experience

Pros:

  • "I just want to say THANKS for having it in stock, you really made my trip worth while!"
  • "This location has a shrimp bar where you can scoop up how much shrimp you want by the pound with a variety of seasoning or just plain for cocktail shrimp."
  • "The store brands are excellent and you have a multitude of choices in the store."
  • "Even when crowded, the lines move fast. They have a ton of self checkouts too!"
  • "There's a fantastic bakery and deli staff that is very engaging and fun to talk to."
  • "Checkout is never an issue with plenty of self service isles & support people right there to the full service checkout, there’s never a longer than expected wait."
  • "Outrageously good selection of products, excellent prices, excellent produce dept."

Cons:

  • "The ShopRite from Home service here leaves much to be desired."
  • "Getting in and out of the parking lot is a nightmare."
  • "Always long lines no matter what time of day you go."
  • "The parking and traffic is a mother fudging wreck!!"
  • "Horrible experience starts with the parking, then goes downhill from there."
  • "Parking can be a hassle since it's so popular."
  • "The parking lot is strangely arranged and is a zoo."

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