ShopRite of Bethlehem Reviews Summary

Customer Service

Pros:

• "The staff were very friendly with my toddler and offered him a balloon when he became fussy."
• "Great food at great prices with super friendly staff."
• "This one has EXCELLENT customer service. RECOMMENDED."
• "The store is very clean and the employees are very friendly."
• "Enjoy shopping at ShopRite. Staff are friendly and helpful. Lighting is good. Aisles are wide and not cluttered."
• "Workers are always friendly. Great shopping experience!"
• "Jessica in the Catering department is just wonderful. She is extremely pleasant and helpful."

Cons:

• "Then I called to talk to the ShopRite manager and I was put on hold for 15-20 minutes."
• "The customer service is 👎👎."
• "I don't typically give poor reviews but 'No cashiers at 8:00 AM' is just not right."
• "The lady at the register to pay for hot food is one of the rudest most condescending borderline racist people I've come across as of late."
• "Horrible experience specially at check out! If you need help forget about it."
• "The woman they had directing people to the lines... was very rude."
• "Fish dept - poor customer service. The guy behind the counter decided it was more important to clean the fish then to sell it to me."

Store Layout and Stock

Pros:

• "Double coupons plus electronic coupons available through the ShopRite app."
• "They offer convenient, clean childcare for an hour each visit."
• "Love our new shoprite! The Scan & Go option from the app allows you to not even have to go through the checkout line."
• "The Aisles are always well stocked..."
• "Everything is well lit, clean, and organized."
• "They seem to have everything at this store."
• "Love this location. So clean and organized."

Cons:

• "It's clean but not well stocked. The last three weeks we've been there shelves were empty."
• "I do like this SR but honestly they just don’t order enough products when it’s on sale."
• "They are not really helpful in helping out their customers and don't know half the time where products are."
• "I also am not a huge fan of the layout it always feels very crowded in areas of the store."
• "However your digital services need much improvement."
• "They advertise stuff via the digital coupons and then either don't carry them or don't have them in stock."
• "Terrible parking, tight spaces, compressed area, horrid!! Small isles! Poor stock. Expensive!"

Product Quality and Variety

Pros:

• "The meats are very fresh."
• "Blown away by the variety of fresh meats, fruits & vegetables."
• "Lots of fresh produce, organic items and awesome cupcakes!"
• "Outstanding in-house prepared food including many varieties of pizza and top-notch sushi."
• "Their barbecue chicken strips are SO AMAZING, I stopped going to KFC."
• "Their food is always delicious."
• "The Chef who creates the prepared food is fantastic."

Cons:

• "Prices can be a little high."
• "It's expensive."
• "Their red meats are terrible."
• "The produce is sometimes past prime or brown and hard because it's been frozen."
• "Any wraps I buy taste like chemicals."
• "I have noticed they sometimes they are out of things for a couple of weeks and have found expired and moldy stuff in the prepared foods."
• "Not impressed with their fish and seafood."

Price and Sales

Pros:

• "I love the fact that lm not in line all day, but l think it's crazy to spend 400.00 dollars just to get a turkey."
• "Always fresh and always for less, shop rite👍."
• "The price is right, especially when they have sales."
• "They have so many great deals!!"
• "Their sale prices can't be beat. I got their bone-in pork chops on sale $1.99/lb, 80/20 ground burger on sale $2.49, Royal brand jello 49 cents everyday price, canned beets on sale 75cents, fresh custome sliced Smithfield domestic ham on sale $3.99..."
• "Plus you can't beat ShopRite sale prices."
• "They always have great sales every week."

Cons:

• "Normally don't shop here due to highest prices of all grocery stores in town."
• "Parking can be difficult, the store itself is significantly pricier than Wegman’s."
• "Their alcohol prices are mostly high."
• "A lot of choices, however, prices are higher for some items when comparing with other grocery stores."
• "This place is REALLY expensive.... wegmans is cheaper."
• "Over $10 for a gallon of milk, $9 for a small Philly Cream Cheese?"
• "Don't know how overpriced grocery stores like this survive."