EggMania - Authentic Indian Street Food & Egg Delicacies Reviews Summary

Service

Pros:

• "The staff is although very good and attentive to."
• "Staff is friendly."
• "The service is speedy, but it can get crowded in the evenings and at night, so plan accordingly."
• "The service was quick and we got our food quickly."
• "Service - Fast, gets pretty busy in evening/night."
• "The service is quick and efficient."
• "Service and ambiance is good."

Cons:

• "I placed an order on phone and they told me that I can pickup my order after 30 minutes. When I reached there they told me it take some more time and then they put my order receipt after 4-5 orders and I waited 30 more minutes there."
• "Bad service and unhealthy food, we ordered omlet and other stuff and told them to make with very little oil, they put tons of oil."
• "They had very great taste in earlier time, No service is very degrading."
• "Management need to change their policy otherwise they will loose their customers - strictly a warning or heads up."
• "I don't recommend ordering online and by phone."
• "They never ever answer calls, it takes more than 10 calls to get a simple order placed if your lucky."
• "Poor delivery. I called the store for delivery the guy tells me to call indicook."

Food Quality

Pros:

• "People from Surat or those who have enjoyed this surti food will call this place, 'heaven'"
• "Prices are affordable too and perfection in taste the quality and the quantity."
• "They are master of the eggs."
• "The paneer Bhurji had great spice and flavor to it."
• "All three dishes were delicious and flavorful."
• "The food was cooked in Indian Spices and we can smell that it was freshly made."
• "Ridiculously delicious egg dishes like egg bhurji, surati ghotala, volcano biryani, egg curry and many more."

Cons:

• "The place ambience is bad. It has some weird mild smell in the restaurant."
• "Volcano Biryani: this is supposed to be another signature dish and it was not great."
• "Lastly, the food is a tad bit pricier than it should really be."
• "No doubt food might be tasty and good but the smell of washroom in sitting area was coming continuously and washroom was so so so dirty."
• "The biryani was swimming in excess of oil."
• "Even after told multiple times, they cannot make mild or non-spicy subzi."
• "Th food is good but with lot of oil. The taste is compensated due to excess amount of oil."

Ambiance and Cleanliness

Pros:

• "They assign you seats if you dine in and there is also a bathroom for customers."
• "Place Is Clean & Staff Is Helpful."
• "Their dining spots are very nice, comfy and super clean."
• "The best thing was that they use recyclable plates and bowls so very eco-friendly."

Cons:

• "The only place where they could improve are the bathroom which was dirty and the entrance which makes the nearby seats very cold."
• "It is absolutely disgusting place to sit and eat."
• "The place is dirty, they keep the onions by the Restroom!!!"
• "The restaurant smells like dustbin."
• "Also, the place is a little small (not really their fault). The tables are dirty and couch seats are ripped (really their fault)."

Value and Pricing

Pros:

• "One plate of Desi Ghotala is more than sufficient for 2 people."
• "The cost is reasonable enough."
• "The food is delicious and reasonably priced, making it a great value."
• "Price are fare And Worth Paying As Per American Standards."
• "Good amount for your money."
• "Really Tasty food, quick service and very much affordable."

Cons:

• "This place is expensive and there are many places in New York/New Jersey that offer much better food."
• "Food is very oily and very spicy 🥵 also customer service is very bad place is not clean not worth your money."
• "Prices are too high and charges extra money for butter."
• "Very Expensive by their DISGUSTING FOOD QUALITY, QUANTITY & SERVICE."
• "Overpriced for the quality of food and service."
• "A rather expansive menu that could get a bit pricey."
• "Additionally, I couldn't help but notice that the prices were on the higher side, considering the overall dining experience."

Customer Service

Pros:

• "Great place and nice menu with lot of items to choose....I totally loved this first time I went there and make sure I visit once a week....highly recommend for egg lovers and someone who wants to try something different and exciting."
• "If you order pick up they say 30min but almost ready in 20 min."
• "The staff is really nice made me feel like I was in India."
• "Amazing customer service polite and friendly staff."
• "The service is quick and staff is friendly."
• "You usually leave your number and they will call you when a table is free so you can walk around the area and explore in the meantime 😁👍"
• "They give Discounts To Regular & Friendly Customers ....I Loved this Place ..."

Cons:

• "Gave me old food may be someone cancel order and gave it to me food poisoning."
• "FOOD is REALLY GOOD but very POOR DELIVERY."
• "WORST | DISCRIMINATION | PARTIALITY | TYPICAL INDIAN MENTALITY."
• "Not a good place to visit. Super unhealthy food. Too oily and super spicy."
• "I had originally given 5 stars but later that day I had food poisoning after consuming egg rolls from this place."
• "Very bad customer service, was trying to place an order over the phone never answered the phone went on to voice mail."
• "It’s really disappointing that they don’t deliver food."