Applebee's Grill + Bar Reviews Summary

Menu Variety

Pros:

• "Applebee's menu offers a selection of healthier options like salads and grilled chicken."
• "Applebee's menu offers a wide variety of dishes, catering to diverse tastes and dietary preferences."
• "The two things which make us visit apple bees again and again are their Chicken Quesadilla's & Triple Choclate Melt down."

Cons:

• "The food just seems like food you can get any cafeteria."
• "Upon looking into the nutritional research on their website almost each of the food they have on their menu has over 100% sodium your body requires per day."
• "The all you can eat boneless wings are pieces of chicken fingers coated or at least ours were. They were over cooked and hard."
• "The pasta dishes my family ordered were stale and not good."

Service Quality

Pros:

• "The service is great, quick."
• "The staff was extremely friendly the food was amazingly tasty and it came out hot and prepared to order overall it was a fabulous experience."
• "Thank you Applebee's for hosting the Phoenix swim team pancake breakfast fundraiser."
• "What a team...excellent customer service."
• "Always wonderful to come and sit to eat. Very clean, and very great service."
• "Great service. J.R. is an awesome server, very personable."
• "We were having a rough day and she was able to turn it around and we left the place smiling."

Cons:

• "The service is not the best in this particular location."
• "Waited 23 minutes after being seated to have a server even offer a drink."
• "Never came to us asking if we need anything. No refills of soda."
• "Waited way too long for our food and several employees hanging around the bar area on their phones gossiping."
• "Today I met the most rude and aggressive manager (william booker)."
• "DO NOT EAT HERE IF YOU ANY ALLERGIES OR INTOLERANCES. HORRIBLE EXPERIENCE."
• "Our server seemed distracted or disinterested."

Food Quality

Pros:

• "The food was good, no complain here."
• "Love Applebees.... very courteous clean the food was absolutely delicious."
• "The steak dish was good though!"
• "The food is consistently good, with appetizers, entrees, and desserts all prepared to a high standard."
• "The quality of the food was great! I had a full rack of ribs and Dad had the sirloin steak."
• "The food was excellent."
• "Also had the chicken wonton tacos. Absolutely delicious 😋. So crunchy."

Cons:

• "The chicken was so hard he could not bite through."
• "The smashed potatoes were not soft and it was almost like they were thawed out."
• "The steak was tough and void of flavor."
• "The food was meh, Mediocre at best I got the riblets they were kind of dry and almost cold."
• "Boneless wings were dried out, they even admitted it and drizzled extra sauce telling us the were dry when they dropped it at the table."
• "Food was below average."
• "Both steaks were tough and tasteless, and the Cole slaw was dry with hardly any a drop of dressing."

Cleanliness & Atmosphere

Pros:

• "Nice atmosphere."
• "The restaurant was clean and well lit."
• "Very clean and precautions are taken in an orderly fashion."

Cons:

• "I understand the mats underneath for hot plants but really you should consider a different material as ours were caked with food that wasn't ours."
• "The food was almost good enough to make me forget how dirty the ceiling tiles were."
• "Was there again a few days ago. Sticky tables, said they were like that because of the finish."
• "TV’s aren’t broadcasting in HD, small screens."