Address: 1244 Township Line Rd, Drexel Hill, PA 19083, USA
Phone: +16104462544
Rating: 3.9
based on 107 reviews.
Customer Service
Pros:
"They are very nice and compassionate!"
"The sales associates are always super nice and helpful."
"It was my first time selling items and everyone was extremely friendly, patient, and helpful."
"The staff was pleasant and helpful even with a very busy store."
"Hands down the most honest and helpful staff around!!"
"The customer service was also great."
"Such helpful workers and very attentive."
Cons:
"Customer service needs to be a priority to everyone who enters the store."
"Extremely rude staff who act as though they are totally above the items that you bring in to consign."
"Customer service is horrible."
"Customer service is not professional and the workers do not show appreciation for loyal customer patronage."
"The employees are always talking to each other leaving you and other customers just standing there waiting for their convo to finish."
"Customer service here has gone down 1000%."
"The staff really needs to be more compassionate to mothers and their belongings."
Store Condition and Cleanliness
Pros:
"The store is very well organized and clean overall."
"Prices are wonderful and store is so clean."
Cons:
"The kids toilets for sale are DIRTY. I mean still have pee on them from the previous owner."
"Their used clothes and toys are not only overpriced but dirty and soiled (a medium for bacteria and viruses)."
"Stopped in today with my daughter and was shocked at the condition of the store - crackers crumbled all over the floor, literally 50+ toys strewn all down the toy aisle on the floor and a musty wet dog smell throughout the store."
"The place is kind of a dump, very much like a thrift store."
"They are obviously not following the proper CDC guidelines for the health and safety of their customers."
Product Selection and Quality
Pros:
"The variety and amount of clothing is better than any other kids consignment I've been to."
"They have a good selection of gently used clothes and shoes, as well as toys, strollers, and other baby items."
"They have a great selection of clothes, shoes, toys, and baby gear."
"Always find great brands, toys, and other equipment here for my 2 sons."
"They have a HUGE selection of gently used clothing items in all different sizes."
"They sell clothes, toys, hair bows, cribs, everything that a kid needs and wants."
"Great place to purchase not only kids clothing, but also toys and necessities for infants."
Cons:
"The clothing and shoe collections are also terrible."
"Items on rack were not very appealing. They looked like thrift store cast offs."
"When I walked around the store I don’t see any of your items that’s really worth buying anymore."
"The clothes they sell are waaay over priced and are not of good quality."
"They don't pay attention to what they are taking in. The shoes look old they should not sell stuff that looks old."
"Very few items in larger sizes and many were womans."
"Sometimes there are good finds and sometimes most of the clothes look a bit worn."
Value and Pricing
Pros:
"Amazing! So many great things that are in new condition at amazing prices!"
"You can score some amazing deals here."
"Buying kid items here has saved our family SO MUCH money!"
"It's one of my favorite stores, I have a 4-year-old son, because he outgrows his clothes so fast I cannot afford to buy clothes so often so that's why I shop at kids to kids the price is very reasonable the clothes are clean and great brands."
"The clothing they sell is great quality and at a reasonable price."
"The clothes are quality for cheap and so is the furniture."
"It's an awesome store for what they sell and the price."
Cons:
"I had clothes that had tags on them that I was given $3 for."
"I’ve bought some cute things here for cheap prices, but I wouldn’t sell here... the low amount of $ they give just isn’t worth it."
"I brought in 8-10 BRAND NEW, in box, nice toys to try to sell along with a large reusable shopping bag of spring/summer clothes, as that's all they're accepting currently. I got a whopping $25."
"Dropped off a bassinet that my daughter used twice, a mickey mouse rocker (barely used) both included batteries and looked good as new. A box of newborn clothes and shoes and all i made was a mere $30.. out of all of that."
"They offered me $3.50 for a brand new munchkin cup (6.95 value), a Fridababy thermometer in the box (19.99 value), a brand new plain 2t t-shirt, and a carters jacket."
"Went there to sell a gently used car seat, barely a year old which is currently $229 at target. They wanted to offer $26.99."
"They always give me pennies for my items and then you go back and they're selling them for 3 times more what they paid you for it."